HELP PLEEEEZE! Trojan from hell

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m00ch

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Joined
Jul 10, 2002
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65
:confused: HELP! I keep getting a pop up from my avg antivirus software saying I have a trojan horse virus call downloader.Jeenval.B it tells me to run avg but then it doesnt find it .my version is updated. I have even disabled it and ran mcafee online scan, housecall online scan and panda online scan they dont find it either, I have also ran adaware a million times. It says its located in my system volume information file? I have even tried searching my computer for files named downloader.jeenval.B but it doesnt find it either HELP!!!! I have also checked my startup and its not in there.....
 
Joined
May 16, 2003
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4,092
If your operating system is ME or XP you will have to turn off system restore and then turn it back on again. This will delete all previous restore points including the one that contains the trogen
 

m00ch

Thread Starter
Joined
Jul 10, 2002
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65
OK how do I do that lol sorry Im just about computer stupid
:D
 
Joined
May 16, 2003
Messages
4,092
To turn off System Restore, follow these steps:

Click Start, right-click My Computer, and then click Properties.
Click the System Restore tab.
Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
Click Yes when you receive the prompt to the turn off System Restore.

To turn on System Restore, follow these steps:
Click Start, right-click My Computer, and then click Properties.
Click the System Restore tab.
Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
 

m00ch

Thread Starter
Joined
Jul 10, 2002
Messages
65
thank you very much , you guys are always so helpful your my heros! :D
 
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