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Help plz my computer keeps freezing and idk y

Discussion in 'Windows 7' started by korbin1315, Aug 30, 2012.

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  1. korbin1315

    korbin1315 Thread Starter

    Aug 30, 2012
    Help me plz i have a new computer
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz, Intel64 Family 6 Model 45 Stepping 7
    Processor Count: 8
    RAM: 16308 Mb
    Graphics Card: NVIDIA GeForce GTX 670, -2048 Mb
    Hard Drives: C: Total - 1907626 MB, Free - 1501259 MB;
    Motherboard: Intel Corporation, DX79SI
    Antivirus: Trend Micro Titanium Maximum Security 2012, Updated: Yes, On-Demand Scanner: Enabled

    idk y my computer keeps freezing .. the temp guages never go that high like 46c when playing sc on ultra settings or just watching videos for a while on my computer... it can happen anywhere from 12 hours to 12 mins of it being on.. it usually doesnt do it for a while when cold start up but it has done it before... im not getting an error message when i turn my computer back on either
  2. hssonline


    Aug 22, 2006
    check event viewr and see if you can find any errors or also try clean boot
  3. Candleraser


    Aug 31, 2012
    Have you tried using last known good configuration?
    You do this by hitting F8 (on most of the PCs it is F8 key but it could be F10 or F5 on some computers)
    Select 'last known good configuration' from the boot options. This will load the previous settings on your computer when windows was working fine.
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