1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help Rachel!! W2k ignores my Scanner

Discussion in 'Hardware' started by fairway, Jan 5, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. fairway

    fairway Thread Starter

    Joined:
    Jan 5, 2003
    Messages:
    5
    I upgrade to Win2K and it doesnt "See" my scanner at all. I have downloaded latest drivers and installed to no avail. The scanner is a Plustek 9630 paralell and hooked in with my HP printer. Bios is set for EPP. Ive tried hardware wizard and the scanner utility but it system doesnt see it at all. When I runt the d'loaded driver utility it seems to run through but nothing happens. Ive tried doing Add New Hardware... the scanner is not in list so i select "have disk" but when i go to the directory the d'loaded utility created i get "no driver found" ... anyway I know this is a shot in the dark but i dont understand why it worked under WinMe but not under the invincible w2k. Thanks
     
  2. hw45

    hw45

    Joined:
    Dec 15, 2002
    Messages:
    184
    There is probably a different driver for Windows 2000.
    Try download the driver here .
     
  3. fairway

    fairway Thread Starter

    Joined:
    Jan 5, 2003
    Messages:
    5
    :p Thats where i d'loaded it from. It ran thru setup routine and seemed successful but still didnt worj. thanks for the reply to my post. Ra
     
  4. hw45

    hw45

    Joined:
    Dec 15, 2002
    Messages:
    184
    You can try to set your BIOS setting to ECP (Extended Capability Port).
     
  5. ChuckG

    ChuckG

    Joined:
    Jun 8, 2002
    Messages:
    281
    Scanners like to have their drivers installed before you physically connect the scanner to the machine. Did you install the Windows 2000 drivers with the scanner connected to the computer?
     
  6. fairway

    fairway Thread Starter

    Joined:
    Jan 5, 2003
    Messages:
    5
    Not working Guys.........:confused:
     
  7. hw45

    hw45

    Joined:
    Dec 15, 2002
    Messages:
    184
    Maybe it helps when you deinstall printer and scanner. Then you install your printer only. After that install the scanner. Read in the printer and scanner manuals.
     
  8. fairway

    fairway Thread Starter

    Joined:
    Jan 5, 2003
    Messages:
    5
    I'm going to set it in front of my Volvo's left front tire!

    I found a 'patch" on the plustek website for a "Scanner not found" condition. So i uninstalled everything reinstalled the "drivers" and ran the patch file........ not really surprised by the result "sanner files not found" ????? I tries 3 times. Plustek s__cks..... oooops sorry guys. Im so frustrated!
     
  9. mtbird

    mtbird

    Joined:
    Dec 10, 2001
    Messages:
    3,687
    have you tried just installing the scanner (without the printer) to the parallel port and see if it will setup correctly ?
     
  10. fairway

    fairway Thread Starter

    Joined:
    Jan 5, 2003
    Messages:
    5
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/111637

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice