Help remove trojan

[David36]

Hi, I'm having the same problem with Trojan Horse Dialer .9.N. Someone told me to download Adaware which I did but it did not remove it. I saw the other postings on it, but, seemed really complicated. I'm a new user here and not sure who I can trust. Any ideas??

 

[Flrman1]

Hi David36

Welcome to TSG!

I have split your post off into your own thread. In the future if you have a Question/Problem please start a "New Thread". It get's too confusing trying to address two different people's problem in the same thread and you may get overlooked.

Please continue in this thread.

 

[Flrman1]

Please do this:

First create a permanent folder somewhere like in My Documents and name it Hijack This.

Now Click here to download Hijack This. Download and save the file to the Hijack This folder you just created.

Click on Hijackthis.exe to launch the program.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

The log should open in notepad. Click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.

 

[Flrman1]

Also Click here to download StartDreck.

UnZip the startdreck.zip file first. DoubleClick: 'StartDreck.exe'
First click on the config button.
Now click the Unmark all button
Put a check by these boxes only:
*Registry->run keys
*Registry->Browser helper objects
*System/drivers> Running processes
hit >ok.

Now click the Save button to save that log.

Copy and Paste the contents of that log back here and await further instructions.

 

[Flrman1]

Well!

 

[David36]

I downloaded startdreck.exe but when I try and open it windows media player comes up and says it's not supported. I don't have winzip or anything like that on my home computer.

 

[Flrman1]

You have to unzip it before you can run it. Go to the link below and get the trial version of winzip:

http://www.winzip.com/downwz.htm