1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help Removing Adware problem

Discussion in 'Windows XP' started by 44caliberkid, Jan 20, 2007.

Thread Status:
Not open for further replies.
  1. 44caliberkid

    44caliberkid Thread Starter

    Joined:
    Sep 17, 2006
    Messages:
    30
    I have accidently downloaded some adware with a flashplayer that Adware or my anti-virus won't handle. It keeps giving me system alerts for [email protected] It also keeps putting up ads to buy various security and anti-virus programs. I've found the implant but when i try to highlight and delete it it tells me "Cannot delete, there has been a sharing violation. The source or destination file may be in use."
    They are titled "system" and "SYSTEM.ALT"
    How can I get rid of this?
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi 44caliberkid,
    From what you say I think you need to post a HijackThis log and then wait for someone qualified (gold shield next to their name) to take you through what needs to be done. Please go no further than the steps below and posting your results for now.You may want to print off this guide just in case.

    Using Hijackthis with the self-installer that puts it into Program Files for you:

    go to Click here to download HJTsetup.exe


    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    Once you've done this, wait and you'll get great help.

    Richard.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Help Removing Adware
  1. mag777
    Replies:
    18
    Views:
    600
  2. aamberdawn35
    Replies:
    1
    Views:
    278
  3. Robertico22
    Replies:
    8
    Views:
    442
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/536865

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice