Help Removing MyWebSearch

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Thread Starter
Dec 30, 2012
I need to remove the MyWebSearch toolbar from my computer.
Here are the HJS and DDS logs.
Thank you for your help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6048 Mb
Graphics Card: Intel(R) HD Graphics Family, -1263 Mb
Hard Drives: C: Total - 1415767 MB, Free - 1349611 MB; D: Total - 14928 MB, Free - 1847 MB;
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled



Malware Specialist
Mar 21, 2006
Download by Xplode onto your Desktop.

  • Please close all open programs and internet browsers.
  • Double click on Adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with OK.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.


Open Malwarebytes, check for updates then run Quick scan. Full instructions follow if Malwarebytes is not installed:

Download Malwarebytes from one of the following links and save it to your desktop.:

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Download Security Check by screen317 from either of the following: or
Save it to your Desktop.
Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Copy and paste the above logs to your reply, do not attach....




Thread Starter
Dec 30, 2012
# AdwCleaner v2.104 - Logfile created 12/31/2012 at 11:47:02
# Updated 29/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Charles - CHARLES-HP
# Boot Mode : Normal
# Running from : C:\Users\Charles\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
File Deleted : C:\Users\Charles\AppData\Roaming\Mozilla\Firefox\Profiles\p95bdvpm.default\searchplugins\my-web-search.xml
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Users\Charles\AppData\Local\CouponAlert_2p
Folder Deleted : C:\Users\Charles\AppData\LocalLow\CouponAlert_2p
Folder Deleted : C:\Users\Charles\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Charles\AppData\Roaming\Mozilla\Firefox\Profiles\p95bdvpm.default\extensions\
***** [Registry] *****
Key Deleted : HKCU\Software\AppDataLow\Software\CouponAlert_2p
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C7E7FB02-C4FD-446E-8F5B-463A049935BF}
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{23B0AE65-17D2-4491-98E5-B1AA6228DDA2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{0F1794F2-900B-4C81-8146-9234E5CC5BE2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{21D9997E-5D2A-4737-BCBA-C958C0590295}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{58E64AEE-516A-4DFC-AC38-31C50E8AF0F1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{5F701D7D-C869-41F0-B0E2-8136F02B539C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6BDA50D2-5597-4C68-A842-9B857FCCDA49}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6CA3D0AB-F807-462C-BA7F-E27F07F91E32}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8997561D-CF0B-42C7-AAE6-78801B3ADC7F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{92580E8C-88F5-4551-9D9E-8147E7EE2C32}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A786F51D-B3C7-4F52-91EF-E1A892C2A2AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D8AF87C1-0B1E-494B-AAF0-CECC3FFEDF99}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{DAFC4DAE-7794-4E16-9A98-F6001303DCD0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EAB77009-B974-48DF-8229-E70CFAA11C69}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EBAA6283-B61F-4DDD-9659-56635433A307}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EFB0C189-5077-4340-9838-AF7B8E792A54}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EFB4F034-3EB5-48D5-84DD-89BBCF9A182F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F9D45087-1CF1-452E-9649-FDFDAC578E03}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FF2EBC1C-6579-41DB-91DD-945A1C8DB2D2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2AF08E71-3657-462F-898C-F7E791948F94}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{56965DCF-718F-4148-BECF-5A2B466F4556}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7225F6C9-CF64-4D6D-AE8A-169779FD7B4D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{004EB151-885B-4A9E-A22D-CA98DD998D75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{041278C7-DF92-486D-AE85-921BDFC75A43}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0F1794F2-900B-4C81-8146-9234E5CC5BE2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1116A14B-F6A3-4FD9-A00E-FF8CF270EE48}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1B97A696-5576-43AC-A73B-E1D2C78F21E8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{21D9997E-5D2A-4737-BCBA-C958C0590295}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{36A7148B-639E-423C-90BB-30B6E1A40BD7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{56965DCF-718F-4148-BECF-5A2B466F4556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{58E64AEE-516A-4DFC-AC38-31C50E8AF0F1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5F701D7D-C869-41F0-B0E2-8136F02B539C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{61DAB0AD-AD23-4E40-84AC-7C6CE64D4EB3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{65D8E17B-312E-4E12-913B-A841A8631143}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6BDA50D2-5597-4C68-A842-9B857FCCDA49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6CA3D0AB-F807-462C-BA7F-E27F07F91E32}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6F99D2AE-5C90-43C2-A2FE-81DBE512E2FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{75BF416E-4326-45B5-8A2D-AE32D05B930B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{860AF5D1-0735-409D-8E5F-E3E99356D7E9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8997561D-CF0B-42C7-AAE6-78801B3ADC7F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{92580E8C-88F5-4551-9D9E-8147E7EE2C32}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A0636D37-97D0-4DC4-95A6-93AABA07437F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A786F51D-B3C7-4F52-91EF-E1A892C2A2AE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D244EAC5-A0F5-4859-A1F8-18ABC0AC3A00}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8AF87C1-0B1E-494B-AAF0-CECC3FFEDF99}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC4DAE-7794-4E16-9A98-F6001303DCD0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAB77009-B974-48DF-8229-E70CFAA11C69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EBAA6283-B61F-4DDD-9659-56635433A307}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFB0C189-5077-4340-9838-AF7B8E792A54}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFB4F034-3EB5-48D5-84DD-89BBCF9A182F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F9D45087-1CF1-452E-9649-FDFDAC578E03}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FF2EBC1C-6579-41DB-91DD-945A1C8DB2D2}
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16457
[OK] Registry is clean.
-\\ Mozilla Firefox v17.0.1 (en-US)
File : C:\Users\Charles\AppData\Roaming\Mozilla\Firefox\Profiles\p95bdvpm.default\prefs.js
C:\Users\Charles\AppData\Roaming\Mozilla\Firefox\Profiles\p95bdvpm.default\user.js ... Deleted !
Deleted : user_pref("", "My Web Search");
Deleted : user_pref("", "Search the web (Babylon)");
Deleted : user_pref("", "My Web Search");
Deleted : user_pref("browser.startup.homepage", "hxxp://[...]
Deleted : user_pref("extensions.BabylonToolbar.admin", false);
Deleted : user_pref("extensions.BabylonToolbar.aflt", "babsst");
Deleted : user_pref("extensions.BabylonToolbar.appId", "{BDB69379-802F-4eaf-B541-F8DE92DD98DB}");
Deleted : user_pref("extensions.BabylonToolbar.dfltLng", "en");
Deleted : user_pref("extensions.BabylonToolbar.excTlbr", false);
Deleted : user_pref("", "be27829e0000000000009cb70d2b54cf");
Deleted : user_pref("extensions.BabylonToolbar.instlDay", "15625");
Deleted : user_pref("extensions.BabylonToolbar.instlRef", "sst");
Deleted : user_pref("extensions.BabylonToolbar.prdct", "BabylonToolbar");
Deleted : user_pref("extensions.BabylonToolbar.prtnrId", "babylon");
Deleted : user_pref("extensions.BabylonToolbar.tlbrId", "tb9");
Deleted : user_pref("extensions.BabylonToolbar.tlbrSrchUrl", "hxxp://[...]
Deleted : user_pref("extensions.BabylonToolbar.vrsn", "");
Deleted : user_pref("extensions.BabylonToolbar.vrsni", "");
Deleted : user_pref("extensions.BabylonToolbar_i.newTab", true);
Deleted : user_pref("extensions.BabylonToolbar_i.newTabUrl", "about:home");
Deleted : user_pref("extensions.BabylonToolbar_i.smplGrp", "none");
Deleted : user_pref("extensions.BabylonToolbar_i.vrsnTs", "");
Deleted : user_pref("extensions.mywebsearch.prevDefaultEngine", "Search the web (Babylon)");
Deleted : user_pref("extensions.mywebsearch.prevKwdEnabled", true);
Deleted : user_pref("extensions.mywebsearch.prevKwdURL", "hxxp://[...]
Deleted : user_pref("extensions.mywebsearch.prevSelectedEngine", "Search the web (Babylon)");
Deleted : user_pref("extensions.toolbar.mindspark._2pMembers_.homepage", "hxxp://[...]
Deleted : user_pref("keyword.URL", "hxxp://[...]
-\\ Google Chrome v23.0.1271.97
File : C:\Users\Charles\AppData\Local\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
AdwCleaner[S1].txt - [16169 octets] - [31/12/2012 11:47:02]
########## EOF - C:\AdwCleaner[S1].txt - [16230 octets] ##########

Results of screen317's Security Check version 0.99.56
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version
PC Cleaners
JavaFX 2.1.1
Java 7 Update 7
Java version out of Date!
Adobe Flash Player 11.5.502.135
Adobe Reader 10.1.4 Adobe Reader out of Date!
Mozilla Firefox (17.0.1)
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes Anti-Malware mbam.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

Malwarebytes Anti-Malware
Database version: v2012.12.31.05
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Charles :: CHARLES-HP [administrator]
12/31/2012 11:56:06 AM
mbam-log-2012-12-31 (11-56-06).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 222053
Time elapsed: 6 minute(s), 29 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)


Thread Starter
Dec 30, 2012

My problem appears to be solved.
Please let me know if there is anything in the logs that I need to take action on.

If I don't hear from you by Wednesday, I will close as solved.

Thank you very much for your help.



Thread Starter
Dec 30, 2012
I am now getting messages like: OSDManager.exe - Application Error

The instruction at 0x73d2ccc8 referenced memory at 0x039e1094. The memorey could not be read.
Click on OK to terminate program.

This happened after re-booting.


Malware Specialist
Mar 21, 2006
Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from the following link :-

  • Ensure that Combofix is saved directly to the Desktop <--- Very important
  • Disable all security programs as they will have a negative effect on Combofix, instructions available here if required. Be aware the list may not have all programs listed, if you need more help please ask.
  • Close any open browsers and any other programs you might have running
  • Double click the
    icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)
  • Instructions for running Combofix available here if required.
  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
  • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read here why disabling autoruns is recommended.

  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...

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