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HELP!!! results5.google redirect VIRUS?? :(

5K views 5 replies 2 participants last post by  NeonFx 
#1 ·
Hey all, i have NO idea what happened, but i just moved, and now all of a sudden, my computer is acting all goofy.. My computer won't let me click LINKS without redirecting them to some "Results5.google" site... and its EXTREMELY annoying :( Can someone help me out?

ALSO ( i should probably write this next question on a new topic BUT w/e) since i upgraded to windows 7 Ultimate, my SD and FN controls aren't working... the drivers aren't on the website what do i dooooo :O

:D THANKS!! :D
 
#2 ·
Hello there :cool: Welcome to the TSG Forums.
My name is NeonFx. I'll be glad to help you with your computer problems. Logs can take some time to research, so please be patient with me.

Please note the following:
  • The fixes are specific to your problem and should only be used on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that the system is completely clean.
  • It's often worth reading through these instructions and printing them for ease of reference. I may ask you to boot into Safe Mode where you will be unable to follow my instructions online.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please refrain from doing any fixing of your own while I am assisting you with this problem. I need to keep track of what is going on as the order in which we do things can often be important.
  • If this is a company owned system or a work computer let me know.
  • Please reply to this thread. Do not start a new topic.

Step 1

Download OTS to your Desktop

  • Close ALL OTHER PROGRAMS.
  • Double-click on OTS.exe to start the program.
  • Check the box that says Scan All Users
  • Under Basic Scans please change the radio button under Registry from Safe List to All.
  • Under Additional Scans check the following:
    • Reg - Desktop Components
    • Reg - Disabled MS Config Items
    • Reg - NetSvcs
    • Reg - Shell Spawning
    • Reg - Uninstall List
    • File - Lop Check
    • File - Purity Scan
    • Evnt - EvtViewer (last 10)
  • Please paste the contents of the following codebox into the Custom Scans box at the bottom
Code:
%SYSTEMDRIVE%\*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
symmpi.sys
adp3132.sys
mv61xx.sys
/md5stop
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button

Step 2

GMER Rootkit Scanner
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs. Make sure you disable your security programs as well, as they may interfere with the program.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable your security programs when done.

If you have trouble running GMER, please try running it in Safe Mode. To get to Safe Mode you'll need to repeatedly tap the F8 key on your keyboard as you turn your computer on until a black and white menu appears with the option.

If you continue to have trouble with it, try running it without the "Files" scan checked.

Again, if the results are really long, please attach them using the instructions I gave you at the end of step 1. This is to avoid having to scroll down the page too much and make the space cleaner.
 
#3 ·
AGH! :eek: thanks buddy! i was scared that no one would reply ^__^ i appreciate it, and i did as you instructed, here are the Logs!

*SPECIAL THING TO NOTE*!!!
My computer went super saiyan mode, right after i was finished with the GMER test and turned my wifi back on, the computer went BLUE MODE>>> heres what windows said it was. is everything Okay? :confused: I just want to make sure everything went smooth. :)
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 87B2E530
BCP3: 87B2E69C
BCP4: 82A64D90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051910-34507-01.dmp
C:\Users\Bryse\AppData\Local\Temp\WER-43883-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

Attachments

#4 ·
Alright. Please do this now:

NOTE: ComboFix should NOT be used without supervision by someone trained in its use. It does a whole lot more to a system than just remove infected files.

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Disabling Security Programs
  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you please let me know. A increasing number of infections are spreading using Autoplay and leaving it disabled is a good idea.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Also, the infection may actually lie on your router instead of on this computer. What is the make and model of your router?
 
#5 ·
There we go! :) yeah, come to mention it, it MIGHT be the router! I'm using my dads good friends router, he lives next door, so i'm not sure what model it is :/ i DO know its NETGEAR, if that helps any... BUT if you need me to, i can go over and find out what kind it is! :D and if it ends up that the virus IS from the router, how do we fix it?!?!
 

Attachments

#6 ·
I'm not seeing anything obviously wrong in any of the logs so let's test to see if it's the router.

To reset a router to its factory defaults you'll need to typically hold down the reset button on the back of the router for about 10 seconds while it's still on. This might differ depending on the model of the router though.

Keep in mind that this will reset everything, including wireless settings, ISP settings and any passwords set on the device. You'll need to reconfigure these afterward. Let me know if you need assistance with this.


Then test it out and let me know if that solved the problem.
 
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