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Help! same problem - but different!

Discussion in 'Virus & Other Malware Removal' started by pippalot, Aug 1, 2006.

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  1. pippalot

    pippalot Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
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    Hi...ive got the nortons window telling me i have the backdoor.trojan in my SVCHOST>EXE file,which will not close...and i have downloaded the hax.exe and its open, but i have a different log to what meredith had and nervous of doing hte wrong thing here...anyone awake over there? im in NZ!
    thanks
    Zoe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Hi and welcome :)

    I have split your post off into your own thread. In the future if you have a Question/Problem please start a "New Thread".
    It gets too confusing trying to address two different people's problem in the same thread and you may get overlooked.

    Please continue in this thread.

    * Click here to download HJTsetup.exe.
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
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