1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

HELP: Security Toolbar 7.1

Discussion in 'Virus & Other Malware Removal' started by ellelle, Nov 7, 2007.

Thread Status:
Not open for further replies.
  1. ellelle

    ellelle Thread Starter

    Joined:
    Nov 4, 2007
    Messages:
    12
    Hi there,
    My computer is driving me nuts! I have security toolbar 7.1 on my explorer window, random pop-up ads almost all the time, a small yellow sign with an exclamation point in my systems tray that says that I have viruses, adware,etc. I also have random icons "Online Security Guide" and "Live Saftey Center" that pop up on my desktop. I keep getting a grey windows box that pops up that says: iexplore.exe Application Error - The application failed to initialize properly (0xc0000142). Click on OK to terminate application." I also have something like that that pops up when I start windows that says "Cannot load resource library."
    I finally figured out how to do a log:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:11:25 AM, on 11/7/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\System32\xhpabhtd.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\bak\jusched.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\NetMeeting\medexa77798.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\ISP.COM Internet Services\dialer.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.isp.com/members/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.isp.com/members/
    O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\eszzxgzf.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
    O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=031305 serial=WA12WRX-0000002-HMD lang=EN
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\bak\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [clamav] utsgmon.exe
    O4 - HKLM\..\Run: [Brong32] driver64.exe
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [dmiov.exe] C:\WINDOWS\System32\dmiov.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [medexa] C:\Program Files\NetMeeting\medexa77798.exe
    O4 - HKLM\..\Run: [plite731] C:\WINDOWS\plite731.exe
    O4 - HKLM\..\Run: [64c1921c] rundll32.exe "C:\WINDOWS\System32\etwjphhi.dll",b
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [NSYSCPLSTR] StatusCheck.exe
    O4 - HKCU\..\Run: [SysEntry] srbho.exe
    O4 - HKCU\..\Run: [sysconf16] Serviceprocess.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
    O4 - Startup: PowerReg Scheduler.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
    O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
    O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab
    O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
    O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} - ms-its:mhtml:file://c:\\nores.mht!http://adxrnet.net/code/chm/xpre.chm::/xpreload.ocx
    O16 - DPF: {564EC66E-5A1B-51D3-1DB0-5080C83DA4EB} - ms-its:mhtml:file://C:ie.mht!http://69.50.164.12/exp/mht/sext01.chm::/MegaInstaller.exe
    O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
    O16 - DPF: {B12213CD-4189-415D-A054-7999528459F7} (pixelStormLauncher Class) - http://aolsvc.aol.com/onlinegames/tryrumblecube/pixelstormlauncher.cab
    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://www.arcadetown.com/swf/deliciousdeluxe/zylomplayer.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3990D42A-241C-44AB-B523-E47658AB2B49}: NameServer = 85.255.113.108,85.255.112.131
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4BEAB350-A435-4BFF-818C-C021E757679A}: NameServer = 209.163.107.155 69.72.0.2
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C289D141-1FF5-4F19-8415-C67814E9D5DD}: NameServer = 85.255.113.108,85.255.112.131
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131
    O17 - HKLM\System\CS1\Services\Tcpip\..\{3990D42A-241C-44AB-B523-E47658AB2B49}: NameServer = 85.255.113.108,85.255.112.131
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131
    O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\System32\vbsys2.dll (file missing)
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: DomainService - - C:\WINDOWS\System32\xhpabhtd.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Intel NCS NetService (NetSvc) - Unknown owner - C:\Program Files\Intel\NCS\Sync\NetSvc.exe (file missing)
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


    I am currently a poor college student so any free programs to download to my computer would be great.
    PLEASE help..I'm at my wits end!
    Thank you so much for helping!
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/648913

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice