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Help solving slow pc problem

Discussion in 'Windows 7' started by ajrobson, Nov 18, 2011.

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  1. ajrobson

    ajrobson Thread Starter

    Joined:
    Aug 2, 2006
    Messages:
    283
    My pc spec is:

    AMD Phenom II x6 1090T 3.20 GHz
    12.0 GB Ram
    Windows is running on a 1TB Samsung HD103SJ ATA

    Opening a program seems to take ages, can anyone suggest things I can do to try to get to the root and solve the reason my pc is running so slow?

    I've run a virus scan which found nothing.
    I've got windows to run disk defrag every day, the hard drive says 0% fragmented.
    I've got all the latest updates from Windows.

    Any ideas?
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    1- Please click HERE to download HijackThis.
    2- Run the program.
    3- Click on the Main Menu button if not already there.
    4- Select Do a system scan and save a logfile.
    5- Copy and paste the scan log from Notepad into your next reply.
    6- Do not "Fix" anything unless advised to do so.

    For Windows 7 and Vista:

    If Windows is denying access to the Hosts file, disable the UAC and run HijackThis again.
     
  3. ajrobson

    ajrobson Thread Starter

    Joined:
    Aug 2, 2006
    Messages:
    283
    Thanks for the reply.

     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Download, install and run the free version of Malwarebytes' Anti-Malware.

    Click Update > Check for Updates.

    When the definition files have updated, click OK.

    Click the Scanner tab > Perform quick scan > Scan.

    If infections are found during the scan, the number of infections will be highlighted in red.

    When the scan is finished, click Show Results.

    Make sure that everything is selected, then click Remove Selected.

    If you're prompted to restart to finish the removal process, click Yes.

    Start Malwarebytes' Anti-Malware again.

    Click the Logs tab.

    Highlight the scan log entry, then click Open.

    When the scan log appears in Notepad, copy and paste it into your next reply.

    ===================================================================
    Download, install and run the free version of SUPERAntiSpyware.

    Click Check for Updates.

    When the definition files have updated, click Close.

    Select Perform Quick Scan and clickon Scan your Computer.

    If infections or problems are found during the scan, a list will appear.

    When the scan is finished and the scan summary window appears, click OK.

    Make sure that everything in the list is selected, then click Next.

    If you're prompted to restart to finish the removal process, click Yes.

    Start SUPERAntiSpyware again.

    Click View Scan Logs.

    Highlight the scan log entry, then click View Selected Log.

    When the scan log appears in Notepad, copy and paste it into your next reply.

     
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