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HELP: trojan.W32.looksky

Discussion in 'Virus & Other Malware Removal' started by FredCPA1962, Jul 19, 2007.

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  1. FredCPA1962

    FredCPA1962 Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    7
    i stupidly have been infected with malware. it places a biohazard symbol desktop, creates pop ups to spyware (udefender) website, and has caused various other system instabilities. i reviewed several websites, have run (after updating all) norton, spybot, and ad-aware and AVG and it is still persistnet. any help?? i have the link to HijackThis and reviwed the tutorial
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!


    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
  3. FredCPA1962

    FredCPA1962 Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    7
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:28:50 PM, on 07/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
    C:\Program Files\Expertcity\GoToMyPC\g2comm.exe
    C:\Documents and Settings\j fred leverett\My Documents\App_Data\QB\EFAACT\eFAACT Database\MSSQL$IBSI\Binn\sqlservr.exe
    C:\Program Files\Expertcity\GoToMyPC\g2pre.exe
    C:\Program Files\Expertcity\GoToMyPC\g2tray.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\Documents and Settings\j fred leverett\My Documents\App_Data\QB\EFAACT\eFAACT Database\MSSQL$IBSI\Binn\sqlagent.EXE
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Expertcity\GoToMyPC\g2mainh.exe
    C:\Program Files\Expertcity\GoToMyPC\g2host.exe
    C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\PRISMSVR.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\Program Files\Common Files\AOL\1168445876\ee\AOLSoftware.exe
    C:\Program Files\Expertcity\GoToMyPC\g2printh.exe
    C:\Program Files\Expertcity\GoToMyPC\g2audioh.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Dell Wireless\PRISMCFG.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: MSVPS System - {85E659D3-E110-4CE7-9D99-416FD61A1720} - C:\WINDOWS\soundplugin.dll (file missing)
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [eFAACTUpdateNotify] C:\Program Files\eFAACT 2006\eFAACTUpdateNotify.exe
    O4 - HKLM\..\Run: [eFAACTClientAgent] C:\Program Files\eFAACT 2006\eFAACTClientAgent.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1168445876\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Expertcity\GoToMyPC\g2svc.exe -logon
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-3874463457-1333285903-3836410258-1009\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'QBDataServiceUser17')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes12031.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes12031.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - https://accounting.quickbooks.com/c10/v16.235/qboax9.cab
    O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c10/v16.607/qboax10.cab
    O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - https://accounting.quickbooks.com/c6/v15.567/qboax8.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com/Media/Visitorchat/TLIEFlash.CAB
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intuit.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
    O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-00AA0055595A} - http://www.networksolutionsemailpopwizard.com/TrueSwitchEC.exe
    O18 - Protocol: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - C:\WINDOWS\system32\QBPOSProtocol.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O21 - SSODL: xvideo - {ED1016A8-FB09-4179-B803-2CAFB10166D0} - C:\WINDOWS\xvideo.dll
    O21 - SSODL: sounddrv - {B96BA740-AC82-443F-869E-3D37393B0DC9} - C:\WINDOWS\sounddrv.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\system32\brsvc01a.exe (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
    O23 - Service: Intuit Fuse Service - Intuit - C:\Program Files\Common Files\Intuit\Fuse\Service\Intuit Fuse Service.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUE2EC~1\QBDBMgrN.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Apache Tomcat (Tomcat5) - Apache Software Foundation - C:\Program Files\Apache Software Foundation\Tomcat 5.5\bin\tomcat5.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    --
    End of file - 15970 bytes
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    You have two anti-virus programs running, which will cause trouble. Uninstall one of them.


    Download ComboFix from Here or Here to your Desktop.
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall
     
  5. FredCPA1962

    FredCPA1962 Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    7
  6. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Try the other link.
     
  7. FredCPA1962

    FredCPA1962 Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    7
    dont understand "bump your own thread". didnt mean to. tell me what it means and i will make sure it doesnt happen again.

    got the combofix.exe.

    ran it. machine is very unstable. popups continuously. etc. and virus alerts. very slow.
    it says 'preparing log report. do not run any programs until it is finished'.
    and i an getting the old dos blinking cursor on a blue screen diag box. the label (upper right) on the diag lox is 'Find3M'
    it ran for about 20 mins or more. and has been binking for another 5-10. appears to be "stuck". i did not click on the screen however.
    thank you so much for bearing with me.
     
  8. FredCPA1962

    FredCPA1962 Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    7
    combofix log:
    running the hijackthis now.
    will send that log in separate response. didnt want to lose this one.

    "j fred leverett" - 2007-07-19 15:43:48 - ComboFix 07-07-17.8 - Service Pack 2 NTFS


    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


    C:\WINDOWS\dat.txt
    C:\WINDOWS\privacy_danger
    C:\WINDOWS\privacy_danger\images\capt.gif
    C:\WINDOWS\privacy_danger\images\danger.jpg
    C:\WINDOWS\privacy_danger\images\down.gif
    C:\WINDOWS\privacy_danger\images\spacer.gif
    C:\WINDOWS\privacy_danger\index.htm
    C:\WINDOWS\rs.txt
    C:\WINDOWS\system32\_000008_.tmp.dll
    C:\WINDOWS\system32\bszip.dll


    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


    -------\LEGACY_IPRIP
    -------\Iprip


    ((((((((((((((((((((((((( Files Created from 2007-06-19 to 2007-07-19 )))))))))))))))))))))))))))))))


    2007-07-19 15:41 51,200 --a------ C:\WINDOWS\nircmd.exe
    2007-07-19 11:13 <DIR> d-------- C:\Program Files\Trend Micro
    2007-07-19 11:04 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\SUPERAntiSpyware.com
    2007-07-19 11:03 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
    2007-07-19 11:03 <DIR> d-------- C:\DOCUME~1\JFREDL~1\APPLIC~1\SUPERAntiSpyware.com
    2007-07-19 10:58 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
    2007-07-19 09:56 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
    2007-07-19 09:16 3,836 --a------ C:\WINDOWS\system32\tmp.reg
    2007-07-19 09:15 53,248 --a------ C:\WINDOWS\system32\Process.exe
    2007-07-19 09:15 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
    2007-07-19 09:15 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
    2007-07-19 08:52 <DIR> d-------- C:\VundoFix Backups
    2007-07-18 20:40 163,840 --a------ C:\WINDOWS\sounddrv.dll
    2007-07-18 20:40 151,552 --a------ C:\WINDOWS\xvideo.dll
    2007-07-13 18:14 722,176 --a------ C:\DOCUME~1\JFREDL~1\gotomypc_428.exe
    2007-07-10 18:38 <DIR> d-------- C:\Program Files\DC 2008 Personal Property Tax
    2007-07-02 16:51 <DIR> d-------- C:\temp_pyx
    2007-07-02 16:51 <DIR> d-------- C:\paychex
    2007-06-23 12:03 <DIR> d-------- C:\DOCUME~1\JFREDL~1\Incomplete
    2007-06-23 12:02 <DIR> d-------- C:\Program Files\LimeWire
    2007-06-23 12:02 <DIR> d-------- C:\DOCUME~1\JFREDL~1\APPLIC~1\LimeWire
    2007-06-19 17:14 <DIR> d-------- C:\Program Files\QUICKEN2007


    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

    2007-07-19 01:06:47 -------- d-----w C:\Program Files\Common Files\Symantec Shared
    2007-07-17 15:54:17 4,184 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
    2007-07-17 15:54:15 88 --sh--r C:\WINDOWS\system32\30471ABF72.sys
    2007-07-16 16:07:32 -------- d-----w C:\Program Files\Norton SystemWorks
    2007-07-05 12:26:38 -------- d-----w C:\Program Files\Symantec
    2007-07-05 12:26:37 806 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
    2007-07-05 12:26:37 8,014 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
    2007-07-05 12:26:37 48,776 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
    2007-07-05 12:26:37 115,000 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
    2007-06-19 21:14:47 -------- d-----w C:\Program Files\QUICKEN2004
    2007-06-11 18:56:29 -------- d-----w C:\Program Files\Common Files\AOL
    2007-05-22 03:00:21 -------- d-----w C:\DOCUME~1\JFREDL~1\APPLIC~1\Aim
    2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
    2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
    2006-08-08 21:33:19 34 ----a-w C:\Program Files\MDPPTU05.int
    2006-07-17 13:27:30 22 ----a-w C:\Program Files\MDPPT05.int
    2005-01-21 02:45:42 253,952 ----a-w C:\Program Files\Extens.exe
    2005-01-17 22:39:14 670,720 ----a-w C:\Program Files\Update.EXE
    2005-01-17 22:39:14 5,096 ----a-w C:\Program Files\Update.URS
    2005-01-17 22:17:00 28,470 ----a-w C:\Program Files\Readme.WRI
    2005-01-17 22:17:00 12,965 ----a-w C:\Program Files\Whatsnew.rtf
    2005-01-17 05:12:48 1,339,392 ----a-w C:\Program Files\Corporat.exe
    2005-01-17 05:11:06 909,312 ----a-w C:\Program Files\Individ.exe
    2004-12-04 21:39:04 42,916 ----a-w C:\Program Files\Program.hlp
    2004-12-04 21:24:10 85,757 ----a-w C:\Program Files\Corporat.hlp
    2004-12-04 20:06:32 67,946 ----a-w C:\Program Files\Individu.hlp
    2004-12-03 18:09:06 8,164 ----a-w C:\Program Files\license.rtf
    2004-01-24 02:36:12 1,288 ----a-w C:\Program Files\FORMLET1.ctp
    2003-01-07 01:37:16 862 ----a-w C:\Program Files\Billlet1.ctb
    2003-01-07 01:36:58 874 ----a-w C:\Program Files\Billletu.itb
    2003-01-07 01:36:12 1,067 ----a-w C:\Program Files\FORMLETU.itp
    2002-09-17 04:55:44 114 ----a-w C:\Program Files\BILLLETU.TXT
    2002-09-17 04:55:34 400 ----a-w C:\Program Files\FORMLETU.TXT
    1996-11-17 02:59:04 51,730 ----a-w C:\Program Files\MARYLAND.BMP
    2007-04-06 03:32:12 104 --sh--r C:\WINDOWS\system32\72BF1A4730.sys


    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
    2004-12-06 03:05 118842 --a------ C:\WINDOWS\system32\dla\tfswshx.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{724d43a9-0d85-11d4-9908-00400523e39a}]
    2006-07-17 13:51 4793400 --a------ C:\Program Files\Siber Systems\AI RoboForm\roboform.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
    2007-03-14 03:43 501400 --a------ C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{85E659D3-E110-4CE7-9D99-416FD61A1720}]
    C:\WINDOWS\soundplugin.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A8F38D8D-E480-4D52-B7A2-731BB6995FDD}]
    2007-05-23 12:13 140912 --a------ C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
    2007-01-20 00:55 2403392 -ra------ c:\program files\google\googletoolbar4.dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 18:19]
    "RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-12-13 11:23]
    "ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 12:44]
    "ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 12:44]
    "MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2005-09-08 21:20]
    "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19]
    "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-06-14 16:24]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-07-16 12:25]
    "@"="" []
    "!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 05:25]
    "eFAACTUpdateNotify"="C:\Program Files\eFAACT 2006\eFAACTUpdateNotify.exe" [2006-08-09 14:00]
    "eFAACTClientAgent"="C:\Program Files\eFAACT 2006\eFAACTClientAgent.exe" [2006-08-09 13:59]
    "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43]
    "AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 08:50]
    "HostManager"="C:\Program Files\Common Files\AOL\1168445876\ee\AOLSoftware.exe" [2006-09-25 20:52]
    "GoToMyPC"="C:\Program Files\Expertcity\GoToMyPC\g2svc.exe" [2007-01-12 18:45]
    "Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 18:34]
    "Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-07-19 10:01]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24]
    "RoboForm"="C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2006-07-17 13:51]
    "SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06]

    C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup
    Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-12-13 11:20:08]
    Wireless USB 2.0 WLAN Card Utility.lnk - C:\Program Files\Dell Wireless\PRISMCFG.exe [2005-12-13 11:17:22]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
    "InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
    "DisableRegistryTools"=0 (0x0)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" [2007-05-30 08:29]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"="C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" [2006-12-20 13:55]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
    "{ED1016A8-FB09-4179-B803-2CAFB10166D0}"="C:\WINDOWS\xvideo.dll" [2007-07-18 12:21]
    "{B96BA740-AC82-443F-869E-3D37393B0DC9}"="C:\WINDOWS\sounddrv.dll" [2007-07-18 12:21]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
    C:\Program Files\SUPERAntiSpyware\SASWINLO.dll --a------ 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToMyPC]
    C:\Program Files\Expertcity\GoToMyPC\G2WinLogon.dll --a------ 2007-01-12 18:45 10800 C:\Program Files\Expertcity\GoToMyPC\G2WinLogon.dll

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Driver]

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Guard]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    p2psvc p2psvc p2pimsvc p2pgasvc PNRPSvc


    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
    AutoRun\command- E:\setup.exe


    Contents of the 'Scheduled Tasks' folder
    2007-07-15 13:06:19 C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - j fred leverett.job
    2007-07-16 16:07:32 C:\WINDOWS\tasks\Norton SystemWorks One Button Checkup.job
    2007-07-19 04:00:02 C:\WINDOWS\tasks\Symantec Drmc.job

    **************************************************************************

    catchme 0.3.1040 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-07-19 16:04:11
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden registry entries ...

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher]
    "TracesProcessed"=dword:00000087

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    Completion time: 2007-07-19 16:15:22 - machine was rebooted
    C:\ComboFix-quarantined-files.txt ... 2007-07-19 16:14

    --- E O F ---
     
  9. FredCPA1962

    FredCPA1962 Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    7
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:18:25 PM, on 07/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
    C:\Program Files\Expertcity\GoToMyPC\g2comm.exe
    C:\Documents and Settings\j fred leverett\My Documents\App_Data\QB\EFAACT\eFAACT Database\MSSQL$IBSI\Binn\sqlservr.exe
    C:\Program Files\Expertcity\GoToMyPC\g2pre.exe
    C:\Program Files\Expertcity\GoToMyPC\g2tray.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\Documents and Settings\j fred leverett\My Documents\App_Data\QB\EFAACT\eFAACT Database\MSSQL$IBSI\Binn\sqlagent.EXE
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\Expertcity\GoToMyPC\g2mainh.exe
    C:\Program Files\Expertcity\GoToMyPC\g2host.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\PRISMSVR.EXE
    C:\WINDOWS\system32\cmd.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Common Files\AOL\1168445876\ee\AOLSoftware.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Dell Wireless\PRISMCFG.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Expertcity\GoToMyPC\g2printh.exe
    C:\Program Files\Expertcity\GoToMyPC\g2audioh.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: MSVPS System - {85E659D3-E110-4CE7-9D99-416FD61A1720} - C:\WINDOWS\soundplugin.dll (file missing)
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [eFAACTUpdateNotify] C:\Program Files\eFAACT 2006\eFAACTUpdateNotify.exe
    O4 - HKLM\..\Run: [eFAACTClientAgent] C:\Program Files\eFAACT 2006\eFAACTClientAgent.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1168445876\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Expertcity\GoToMyPC\g2svc.exe -logon
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-3874463457-1333285903-3836410258-1009\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'QBDataServiceUser17')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes12031.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes12031.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - https://accounting.quickbooks.com/c10/v16.235/qboax9.cab
    O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c10/v16.607/qboax10.cab
    O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - https://accounting.quickbooks.com/c6/v15.567/qboax8.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com/Media/Visitorchat/TLIEFlash.CAB
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intuit.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
    O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-00AA0055595A} - http://www.networksolutionsemailpopwizard.com/TrueSwitchEC.exe
    O18 - Protocol: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - C:\WINDOWS\system32\QBPOSProtocol.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O21 - SSODL: xvideo - {ED1016A8-FB09-4179-B803-2CAFB10166D0} - C:\WINDOWS\xvideo.dll
    O21 - SSODL: sounddrv - {B96BA740-AC82-443F-869E-3D37393B0DC9} - C:\WINDOWS\sounddrv.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\system32\brsvc01a.exe (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
    O23 - Service: Intuit Fuse Service - Intuit - C:\Program Files\Common Files\Intuit\Fuse\Service\Intuit Fuse Service.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUE2EC~1\QBDBMgrN.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Apache Tomcat (Tomcat5) - Apache Software Foundation - C:\Program Files\Apache Software Foundation\Tomcat 5.5\bin\tomcat5.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

    --
    End of file - 15385 bytes
     
  10. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    That is not directed to you, it's in my signature. Will show up on every post I make until I go into my profile and change it.
     
  11. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, the Advanced Options Menu should appear;
    • Select the first option, to run Windows in Safe Mode, then press Enter.
    • Choose your usual account.
    • Open the extracted SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
     
  12. FredCPA1962

    FredCPA1962 Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    7
    looks like desktop is back. still having trouble with re-routing of MIE to udefender site. and homepage cannot be reset. keeps going to msn.com, even after changing in internet options/tools.

    SDFix: Version 1.92

    Run by j fred leverett on 07/19/2007 at 07:57 PM

    Microsoft Windows XP [Version 5.1.2600]

    Running From: C:\SDFix\SDFix

    Safe Mode:
    Checking Services:


    Restoring Windows Registry Values
    Restoring Windows Default Hosts File
    Restoring Default IE HomePage
    Restoring Default Desktop Components Value
    Restoring Missing SharedAccess Service

    Rebooting...


    Normal Mode:
    Checking Files:

    Trojan Files Found:

    C:\Program Files\Intuit\QuickBooksAcctEd2003\downloadqb12\NewFeatures\.update\.target\MktPopAddinG.dllB - Deleted
    C:\WINDOWS\sounddrv.dll - Deleted
    C:\WINDOWS\xvideo.dll - Deleted


    Folder C:\WINDOWS\privacy_danger - Removed

    Removing Temp Files...

    ADS Check:

    C:\WINDOWS
    No streams found.

    C:\WINDOWS\system32
    No streams found.

    C:\WINDOWS\system32\svchost.exe
    No streams found.

    C:\WINDOWS\system32\ntoskrnl.exe
    No streams found.



    Final Check:

    Remaining Services:
    ------------------



    Authorized Application Key Export:

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019"

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
    "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019"

    Remaining Files:
    ---------------

    Backups Folder: - C:\SDFix\SDFix\backups\backups.zip

    Files with Hidden Attributes:

    C:\Documents and Settings\j fred leverett\NetHood\provider_files on www.401kduediligence.com\Desktop.ini
    C:\Program Files\Stamps.com Internet Postage\ipostage.GID
    C:\Program Files\Common Files\aolshare\shell\us\shellext.dll
    C:\Program Files\America Online 9.0\aolphx.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\America Online 9.0\RBM.exe
    C:\Program Files\eFAACT 2006\Additional Installs\TrialServerInstall.exe
    C:\Program Files\eFAACT 2006\Additional Installs\TrialWebServerSetup.exe
    C:\Program Files\prowin2002\Common\34LUC4RE.SYS
    C:\Program Files\prowin2002\Common\4DSBE74D.SYS
    C:\Program Files\prowin2003\Common\34LUC4RE.SYS
    C:\Program Files\prowin2003\Common\4DSBE74D.SYS
    C:\Program Files\ProWin2004\Common\34LUC4RE.SYS
    C:\Program Files\ProWin2004\Common\4DSBE74D.SYS
    C:\Program Files\ProWin2005\Common\4DSBE74D.SYS
    C:\Program Files\ProWin2006\Common\4DSBE74D.SYS
    C:\WINDOWS\system32\30471ABF72.sys
    C:\WINDOWS\system32\72BF1A4730.sys
    C:\WINDOWS\system32\KGyGaAvL.sys
    C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp
    C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp
    C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp
    C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch4\lock.tmp
    C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch5\lock.tmp
    C:\Documents and Settings\j fred leverett\Local Settings\Temp\BIT186.tmp
    C:\WINDOWS\system32\config\DEFAULT.tmp.LOG
    C:\WINDOWS\system32\config\SAM.tmp.LOG
    C:\WINDOWS\system32\config\SECURITY.tmp.LOG
    C:\WINDOWS\system32\config\SOFTWARE.tmp.LOG
    C:\WINDOWS\system32\config\SYSTEM.tmp.LOG

    Finished


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:34:52 PM, on 07/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
    C:\Documents and Settings\j fred leverett\My Documents\App_Data\QB\EFAACT\eFAACT Database\MSSQL$IBSI\Binn\sqlservr.exe
    C:\Program Files\Expertcity\GoToMyPC\g2comm.exe
    C:\Program Files\Expertcity\GoToMyPC\g2pre.exe
    C:\Program Files\Expertcity\GoToMyPC\g2tray.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\PRISMSVR.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\Documents and Settings\j fred leverett\My Documents\App_Data\QB\EFAACT\eFAACT Database\MSSQL$IBSI\Binn\sqlagent.EXE
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Common Files\AOL\1168445876\ee\AOLSoftware.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Dell Wireless\PRISMCFG.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [eFAACTUpdateNotify] C:\Program Files\eFAACT 2006\eFAACTUpdateNotify.exe
    O4 - HKLM\..\Run: [eFAACTClientAgent] C:\Program Files\eFAACT 2006\eFAACTClientAgent.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1168445876\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Expertcity\GoToMyPC\g2svc.exe -logon
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-3874463457-1333285903-3836410258-1009\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'QBDataServiceUser17')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes12031.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes12031.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - https://accounting.quickbooks.com/c10/v16.235/qboax9.cab
    O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c10/v16.607/qboax10.cab
    O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - https://accounting.quickbooks.com/c6/v15.567/qboax8.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com/Media/Visitorchat/TLIEFlash.CAB
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intuit.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
    O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-00AA0055595A} - http://www.networksolutionsemailpopwizard.com/TrueSwitchEC.exe
    O18 - Protocol: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - C:\WINDOWS\system32\QBPOSProtocol.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\system32\brsvc01a.exe (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
    O23 - Service: Intuit Fuse Service - Intuit - C:\Program Files\Common Files\Intuit\Fuse\Service\Intuit Fuse Service.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUE2EC~1\QBDBMgrN.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Apache Tomcat (Tomcat5) - Apache Software Foundation - C:\Program Files\Apache Software Foundation\Tomcat 5.5\bin\tomcat5.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    --
    End of file - 14760 bytes
     
  13. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and put a check in the following:

    O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)

    Close all applications and browser windows before you click "fix checked".


    You have two anti-virus programs running, which will cause trouble. Uninstall one of them.



    Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    Click Exit on the Main menu to close the program.



    Now run SUPERAntiSpyware and post the resulting log.
     
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