- Dec 27, 2003
I d/l Windows update yesterday. I rebooted and now I can't access programs, text files even IE and Outlook. Can't run HT to post a log. Called Dell and they walked me through a system restore but it didn't work. Unfortunately, I also don't have a floppy drive so I couldn't backup anything even if I could access the program. Dell said that this is a common occurrence after Win Update but could give me no suggestions. I'm hoping someone here can help me.