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Help Vista Wireless Limited Connectivity

Discussion in 'Windows Vista' started by Starry18, Oct 7, 2009.

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  1. Starry18

    Starry18 Thread Starter

    Joined:
    Oct 7, 2009
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    Hiya
    I have a toshiba laptop and while trying to connect to my wireless router it says my connection is limited.
    I cannot get onto any internet website.
    I tried disabling the IVp6 , and this did not help ?
    Other laptops in my home using the router can cannot fine wireless.

    Would appreciate any help,
    Thaanks
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,348
    First Name:
    Terry
    Does this laptop successfully connect by ethernet?

    Disable encryption and MAC Address filtering on the router and try to connect. If successful you can probably re-enable encryption and reconnect. If unsuccessful please show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. Starry18

    Starry18 Thread Starter

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    Oct 7, 2009
    Messages:
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    C:\Users\colin>IPCONFIG/ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : colin-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11g 54Mbps
    USB 2.0 Network Adapter
    Physical Address. . . . . . . . . : 00-16-44-92-5E-6F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IPv4 Address. . : 169.254.253.145(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-A0-D1-98-F7-6F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:169.254.253.145%13(Preferred)

    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{1C49565E-3196-4D54-AC4C-0DFFDAD67
    8FA}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\colin>
    I have tried my hardest to change my wireless network settings so that i can make it secure. This is because the other 2 laptops in my house will not connect (although mine still does). I've done alot of work and could do with a simple answer :)
     
  4. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    You could start with a simple yes or no answer to "Does this laptop successfully connect by ethernet?". :)

    I thought it was your laptop that would not connect by wireless? So now you're saying that one laptop connects by wireless but two do not? And the above ipconfig /all is for one of those which do not, right?
     
  5. Starry18

    Starry18 Thread Starter

    Joined:
    Oct 7, 2009
    Messages:
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    Yes that information was about one of the laptops which does not successfully connect :)

    And the laptops connect when the cable is plugged in (of course) but apart from that they do not connect wirelessly unless on a secure wireless
    x
     
  6. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    That's the opposite of what we generally see! Wireless interference can impact secured and unsecured networks differently, so I suppose that is one possibility. Try different channels; e.g., 1, 6 and 11.
     
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