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Help window keeps opening by itself

Discussion in 'Windows 8' started by Smacdonald, Nov 14, 2018.

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  1. Smacdonald

    Smacdonald Thread Starter

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    The title says it all really. The problem started last night and because the help window keeps opening I can't do much on the laptop without it getting in the road so any help would be appreciated. I believe it was caused by water damage but I am hoping there is a way of fixing it without sending it away to get fixed as I do not know how long tbis will take/how much it would cost.
     
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  2. managed

    managed Trusted Advisor Spam Fighter

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    Check the F1 key isn't getting stuck down.
    What make and model laptop is it ?
    Describe what happened when it was water damaged and any steps you took to dry it out.
     
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  3. Smacdonald

    Smacdonald Thread Starter

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    The laptop is an hp pavillion 15 notebook pc, model no is F2U55EA#ABU I may be wrong but I dont think the button is stuck as I gave it and its underside a clean
     
  4. Smacdonald

    Smacdonald Thread Starter

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    When it got the water spilt on it I used it for long enough to turn it off properly (since I was writing an essay for uni at the time and didnt want to lose anything). To dry it out all I've done was put it in a warm place for a while and cleaned off the water (
     
  5. Smacdonald

    Smacdonald Thread Starter

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    Since I gave the key a clean the problem has improved a bit (the help window doesn't open as much although it is still an issue)
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    Hopefully it is drying out and will fix itself then. Keep us posted.
     
  7. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Might get a can of "Canned Air" and try and blow more of the water out of the keyboard.
     
  8. Smacdonald

    Smacdonald Thread Starter

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    Hi guys just so your aware the problem is still there as for the canned air I have some which I used as part of my cleaning of the f1 key
     
  9. Smacdonald

    Smacdonald Thread Starter

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    Thank you for the help though*
     
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