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Help! Windows 7 problem!

Discussion in 'Windows 7' started by DamnComputer, May 6, 2010.

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  1. DamnComputer

    DamnComputer Thread Starter

    Joined:
    May 6, 2010
    Messages:
    1
    Hi
    We bought a new PC in January, and it's been fine until now.

    Suddenly last week we started having problems.
    Every now and then dialog boxes flicker when you try to click on them and you can't select any options. The same happened with the Start menu - the only way to turn the computer off was to use the power button.

    When the computer turned back on, it asks me to:
    Select boot device,
    WDC WD32..........MOAO
    hp DDVDW.........53R

    Once I select the top one it starts up ok, but the problem keeps happening.

    It seems that it doesn't recognise the printer too.....

    I've done some virus scans (everything was ok), and used a restore point (it was ok for a while, but then started again)

    Can anyone please help?!

    Thanks in advance
     
  2. golddust

    golddust

    Joined:
    Jan 2, 2005
    Messages:
    2,241
    Since your computer is new, I would take it back to where you got it. It should still be under warranty.
     
  3. Bernardo

    Bernardo

    Joined:
    Jan 8, 2006
    Messages:
    4,221
    Ditto (y)
     
  4. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    Follow the below Instructions Carefully:

    1. Download Hijack this from the link.

    (Choose the installer of HJT—Hijack This)

    2. Run a Scan.

    DO NOT FIX ANYTHING BY YOURSELF.

    (Doing so when NOT Instructed Might cause Unwanted System Instability, BSOD's and Even Render your System Unusable)

    3. Save a Log file (On your Desktop)

    4. Copy and Paste all the contents.

    5. Paste them in the Reply Window.

    I am NOT an Authorized Malware Remover.

    The Log is requested by me only for Optimization Purposes, troubleshooting and removing applications that are causing various problems such as Crashing, BSOD’s and Freezing and helping the poster remove any incompatible application/program and driver.

    I will therefore NOT help if anything related to Malware is found in your log.

    The thread will then be moved to the Malware Removal Forums for expert assistance.
     
  5. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
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