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Help with a slow computer

Discussion in 'Windows Vista' started by BagelAnne, Dec 15, 2011.

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  1. BagelAnne

    BagelAnne Thread Starter

    Joined:
    Aug 21, 2004
    Messages:
    140
    What is this process and how do I stop it from eating all my resources?

    inetcpl.cpl,ClearMyTracksByProcess 8651

    It seems to be part of IE8 and causes my computer to freeze.
    Then It goes away.
    I have a Dell Inspiron 1525 with Vista Home Basic SP2
     
  2. user22

    user22 Banned

    Joined:
    Dec 10, 2011
    Messages:
    197
    Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




    What kind of computer do you have exactly??Example Compaq presario c700


    Download CCLEANER


    Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

    Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


    Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

    Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





    Checkmark the following boxes:


    Flush Dns
    List Installed Programs
    List Users, Partitions and Memory size
    Click Go and post the result.

    Run sfc /scannow also run chkdsk /r Links explaining below.




    chkdsk /r

    sfc /scannow

    IF THIS IS A DESKTOP Unplug the tower open up the side.Get can of compressed air and blow out the machine and reseat the ram modules video card etc,see video Plug it back in and see how it goes.WHILE YOU HAVE THE RAM AND VIDEO CARD OUT BLOW OUT THE SLOTS THAT THEY PLUG INTO.ALSO BLOW OUT THE HEAT SINK.SEE VIDEO

    http://www.youtube.com/watch?v=DLxNPBQBfT8&feature=player_embedded


    PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!! :)

    I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,956
    First Name:
    Frank
    How much RAM is currently in that computer?

    We need to see what's installed and what's auto-starting and if any obvious issues need to be addressed, so do the following in the order listed.

    --------------------------------------------------------------

    Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4.

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and then click "Do a system scan and save a log file".

    When the scan is finished in less than 30 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

    --------------------------------------------------------------

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    --------------------------------------------------------------
     
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