Help with Amazon Fire box

amy.fritchley

Thread Starter
Joined
Nov 24, 2020
Messages
1
Hey,

Just looking for some help. Our Amazon fire TV box has stopped working this evening.

Once switching on we get an amber flashing light which then turns to white flashing light with the Amazon logo stuck on th screen.

We have switched on and off to attempt to fix the issue but sometimes the screen changes to a recovery support screen which we cannot do anything with! This also says failed to mount cache ?

The remote has new batteries in , plugged into the mains with original cable and using an ethernet cable rather than WiFi

Any help is appreciated
 

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top