Help with Critical Events in Event Viewer

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JesseJamez55

Jesse
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Jul 21, 2017
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Hello, thanks for taking the time to read this and attempt to help me it is greatly appreciated! So I have an ASUS ROG Strix laptop PC with Nvidia GTX 970m, 16gb RAM, 500gb SSD, intel i7 6700HQ. I've been using it for a few months or so now constantly doing all the normal routine things I can to keep it running smoothly. I use Kaspersky and Malwarebytes both paid versions. I did a system reset a couple weeks back because I felt like there was SOMETHING running in the background that I could NOT find after countless hours of researching. Anyways my PC was running a little slow and I needed more space so I thought a fresh install was best. I'm noticing that my PC isn't performing smoothly anymore and in the event viewer I saw dwm.exe, AUDIODG.exe, Microsoft.photos.exe and zeroconfigservices.exe critical events. Also something that I find weird but not necessarily problematic is that after doing the reset when I come to the logon screen I always am trying to change it to the PIN entry and sometimes it will stay that way but it always resets after a couple times back to entering the password only. I can't figure out why..... Sometime Steam won't start and I can't open it along with a couple of other select programs.... I just don't know what's going on. I attached a Diagnostic report. I tried uploading the reliability history too but it wouldn't allow an XML file so I tried to convert it to .txt..... didn't work out too well but it may help
 

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