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Help with Dell Studio 1558 laptop

Discussion in 'Hardware' started by watkins09, Sep 9, 2014.

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  1. watkins09

    watkins09 Thread Starter

    Joined:
    Sep 9, 2014
    Messages:
    1
    Greetings:

    I need help. I was given a Dell Studio 1558 laptop, it has a slot drive for CD/DVD's and it does not work, so I cant install an OS on it. It gives an error message at the black screen...PXE error, Operating system not found.. I bought a new HD and still get the same error.
    Please help me.. I need this laptop to be working for my job.
     
  2. SM4SH

    SM4SH

    Joined:
    Aug 24, 2013
    Messages:
    198
    you could always pickup an external USB CD/DVD drive, and install the OS using that. Or depending on what OS you are using you may be able to download it online, and install from a USB flash drive
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,499
    First Name:
    Frank
    What's the "service tag" number and/or "express service code" number on that Dell Studio 1558 laptop?

    It appears to be designed for Windows 7 64-bit and has a TSST TS-T633C 12.7mm Slotload DVD+/-RW drive.

    ----------------------------------------------------------
     
  4. replay

    replay

    Joined:
    Aug 12, 2003
    Messages:
    5,343
    did u change the boot order to dvd in the bios???
    how do u know the dvd drive doesn't work?
     
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