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Help with Hijack This log

Discussion in 'Virus & Other Malware Removal' started by salontantra, Apr 25, 2004.

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  1. salontantra

    salontantra Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
    3
    I am new and have been trying to follow all night and day. May I post my HJT log?
     
  2. salontantra

    salontantra Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
    3
    I have services.exe in System32/services/sevices exe. among many others
     
  3. salontantra

    salontantra Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
    3
    I apologise in advance for intruding but I know a lot of this is bad but I don't know which one's are for sure. I've been at this for a full day. Please advise...thanx.
    Logfile of HijackThis v1.97.7
    Scan saved at 3:34:04 PM, on 4/25/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\S3apphk.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Hewlett-Packard\hp deskjet 9600 series\Toolbox\HPWITBX.exe
    C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
    C:\Documents and Settings\Owner\Application Data\eber.exe
    C:\WINDOWS\System32\wnsapisv.exe
    C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    C:\Program Files\Logitech\iTouch\kbdtray.exe
    C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Venturi2\Configurator\ventcfg.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Venturi2\Client\ventc.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\900JLPKX\HijackThis[1].exe
    C:\Program Files\AnswersThatWork\Troubleshooter\UltimateTroubleshooter.exe
    C:\Program Files\AnswersThatWork\Troubleshooter\UltimateTroubleshooter.exe
    C:\WINDOWS\notepad.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/advanced_search?hl=en
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/1/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/1/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/1/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchv.com/1/search.php?qq=%s
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.coolsearch.biz/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = iexplore
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.alltheinternet.com/");
    # Mozilla User Preferences
    // This is a generated file!

    user_pref("aim.internal.buddy.MaxBuddies", 220);
    user_pref("aim.internal.intproxyprotocol", 1);
    user_pref("aim.session.finishedwizard", true);
    user_pref("aim.session.firsttime", false);
    user_pref("aim.session.latestaimscreenname", "salontantra");
    user_pref("aim.session.migrateBuddyList", "nobody");
    user_pref("aim.session.screenname", "salontantra");
    user_pref("browser.activation.checkedNNFlag", true);
    user_pref("browser.bookmarks.added_static_root", true);
    user_pref("browser.history.last_page_visited", "http://ar.atwola.com/html/93142894/904307710/aoladp?SNM=HIDBFV&width=120&height=90&target=_blank&TZ=300&CT=I");
    user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src");
    user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html");
    user_pref("browser.startup.homepage
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.alltheinternet.com/");
    # Mozilla User Preferences
    // This is a generated file!

    user_pref("aim.internal.buddy.MaxBuddies", 220);
    user_pref("aim.internal.intproxyprotocol", 1);
    user_pref("aim.session.finishedwizard", true);
    user_pref("aim.session.firsttime", false);
    user_pref("aim.session.latestaimscreenname", "salontantra");
    user_pref("aim.session.migrateBuddyList", "nobody");
    user_pref("aim.session.screenname", "salontantra");
    user_pref("browser.activation.checkedNNFlag", true);
    user_pref("browser.bookmarks.added_static_root", true);
    user_pref("browser.history.last_page_visited", "http://ar.atwola.com/html/93142894/904307710/aoladp?SNM=HIDBFV&width=120&height=90&target=_blank&TZ=300&CT=I");
    user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src");
    user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html");
    user_pref("browser.startup.homepage
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
    O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [HPWITOOLBOX] C:\Program Files\Hewlett-Packard\hp deskjet 9600 series\Toolbox\HPWITBX.exe "-i"
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKLM\..\Run: [zqitirhe] C:\WINDOWS\System32\wgogyqpt.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
    O4 - HKCU\..\Run: [Notn] C:\Documents and Settings\Owner\Application Data\eber.exe
    O4 - HKCU\..\Run: [WNST] C:\WINDOWS\System32\wnsapisv.exe
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Image Transfer.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: Venturi 2.lnk = ?
    O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: MktBrowser (HKLM)
    O9 - Extra 'Tools' menuitem: MarketBrowser (HKLM)
    O9 - Extra button: Fill Forms (HKLM)
    O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
    O9 - Extra button: Save (HKLM)
    O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
    O9 - Extra button: RoboForm (HKLM)
    O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O10 - Broken Internet access because of LSP provider 'vlsp.dll' missing
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {11111111-1111-1111-1111-111111111123} - http://xronik.ud-dial.biz/1/dexGB677.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security2.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe
    O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/08f096793b689b699605/netzip/RdxIE601.cab
    O16 - DPF: {610C8626-86E0-4082-A89F-F186C839B26F} (SingleTap Web Client) - http://lexus.singletap.net/ses/plugins/SingleTapWebClient_1050.dll
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://demo.salonbiz.com/msrdp.cab
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.6983449074
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.ritzpix.com/add/XUpload.ocx
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Hi salontantra

    Welcome to TSG! :)

    I have split your post off into your own thread. In the future if you have a Question/Problem please start a "New Thread". It get's too confusing trying to address two different people's problem in the same thread and you may get overlooked.


    Please do this. Click here to download Hijack This. Click on the Hijackthis.exe.

    Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.

    *Note: When you download Hijack This Do Not download it to a temp folder or to the desktop. Create a permanent folder somewhere like in My Documents and name it Hijack This and put it in that folder.
     
  5. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Hi and welcome. I can't assist with the hijack log, I'm sure someone will be along for that, my question is how much ram do you have? You have WAY too many programs loading (the 04 items) at startup.

    You should trim those down via, start, run, msconfig, startup tab.
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Also, please keep posting to the same thread. LOL Mark, you merged while I was trying to :D
     
  7. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    I split out your Hijack This log that you posted into yet another thread and merged it with this one too.

    Candy,

    I split all three of these posts out of two other threads.
     
  8. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Click here to download CWShredder. Close all browser windows,UnZip the file, click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

    When it is finished restart your computer.

    IMPORTANT!: To help prevent this from happening again, I strongly recommend you install the patches for the vulnerabilities that this hijacker exploits.

    The simplest way to make sure you have all the security patches is to go to Windows update and install all "Critical Updates and Service Packs"



    Go here and download Adaware 6 Build 181

    Install the program and launch it.

    First in the main window look in the bottom right corner and click on Check for updates now and download the latest referencefiles.

    Make sure the following settings are made and on -------ON=GREEN

    From main window :Click Start then Activate in-depth scan (recommended)

    Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

    Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

    Click proceed to save your settings.

    Now to scan just click the Next button.

    When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

    Restart your computer.


    Then go here and download Spybot Search & Destroy.

    Install the program and launch it.

    Before scanning press Online and Search for Updates .

    Put a check mark at and install all updates.

    Click Check for Problems and when the scan is finished let Spybot fix/remove all it finds marked in RED.

    Restart your computer.

    Come back here and post another Hijack This log and we'll get rid of what's left.
     
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