1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

help with n-case

Discussion in 'Virus & Other Malware Removal' started by rummer, Dec 20, 2004.

Thread Status:
Not open for further replies.
  1. rummer

    rummer Thread Starter

    Joined:
    Jun 28, 2004
    Messages:
    125
    I am running windows XP on amd 2.6+.I have run Adware and fixed problems found AVG was clean but spybot has found n-case whish it cant delete -- results as follows

    n-Case: Settings (Registry key, fixing failed)
    HKEY_USERS\S-1-5-18\Software\salm

    n-Case: Settings (Registry key, fixing failed)
    HKEY_USERS\.DEFAULT\Software\salm

    I have tried to manually remove from the reg but it just comes back - also im unable to find HKEY_USERS\.DEFAULT\Software\salm in the reg

    Also here is a Hijack log------------------Thanx

    Logfile of HijackThis v1.99.0
    Scan saved at 18:14:51, on 20/12/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE
    C:\Program Files\DU Meter\DUMeter.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\WINDOWS\regedit.exe
    C:\Documents and Settings\rum1\Desktop\Hijack\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1103142763046
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Proxy Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Ulead Burning Helper - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
     
  2. rummer

    rummer Thread Starter

    Joined:
    Jun 28, 2004
    Messages:
    125
    Sorry to waste ur time but i have sorted out n-case now but could someone still have a look at the hijack log please
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/309840

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice