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Help with network driver

Discussion in 'Hardware' started by BobbyZee, Apr 30, 2010.

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  1. BobbyZee

    BobbyZee Thread Starter

    Joined:
    Mar 29, 2010
    Messages:
    10
    Hi Guys,
    My knowledge of computers is fairly limited, particularly installing drivers, and I would certainly appreciate any help one's
    able to provide.

    Event viewer indicates an Event 7000 error (BCM42RLY), have googled problem and it seems to be possibly related to the
    installed Broadcom Integrated Controller driver. Checking driver version in Device Mgr., it seems a little outdated and so I
    have downloaded a later version from Dell.

    Proceeding with the installation, I get a "Remove Program" message in the Installation Wizard, which informs me that I have
    chosen to remove the program from system! Is there something I'm not doing right, or is this normal?

    OS: Dell Inspiron 1520; Vista SP2 Home Premium.

    Again, thanks in anticipation.

    BobbyZee
     
  2. catlady13

    catlady13

    Joined:
    Aug 4, 2003
    Messages:
    851
    Did you remove the old driver first? That is usually the best way to do this. Usually it should be in Add/Remove programs in control panel. I would remove the old one, reboot the computer and then add the new one. I always reboot again even if it isn't asked for. Often though they do ask for a reboot. Hope this helps.
     
  3. BobbyZee

    BobbyZee Thread Starter

    Joined:
    Mar 29, 2010
    Messages:
    10
    Hi catlady,
    A reply was a long time a-coming but when it did, it was worth it, many thanks indeed!
    I'm pretty much an old timer, fairly new to computing and lacking in confidence, afraid to make that final "click"
    for fear of the possible consequences!
    Anyway, carried out your instructions and lo and behold, success!! Again, many thanks.
    BobbyZee
     
  4. catlady13

    catlady13

    Joined:
    Aug 4, 2003
    Messages:
    851
    Yee haa.. good for you . I am not exactly young either. My best friend's son got me into computers a number of years ago now. I figured if I didn't get brave I wouldn't learn. Now I build all my own computers and for a couple of friends and am always fixing friends computers for them. I really enjoy it. I learned an awful lot from reading this forum. People here are pretty friendly especially if you really want to learn. I wish I knew as much as some of the other people here but life is a destination.....
    You are so welcome ..
     
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