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HELP with PING results

Discussion in 'Networking' started by Rhapsody, Sep 1, 2004.

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  1. Rhapsody

    Rhapsody Thread Starter

    Joined:
    Aug 29, 2004
    Messages:
    82
    HELLO......
    I am not able to get my 2nd comp to connect to the internet via verizon dsl/links router. I did the PING test and the results are posted below.

    If you get the following results, the ping test was not successful:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.


    Please HELP!!!! My 2nd comp has been working off and on since we installed the router. This week it is off..............lol.

    THX,
    Rhapsody
     
  2. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    If you have a 2nd computer, you should try:


    1. Open a command prompt, run IPCONFIG /ALL and compare the IP address information between the two computers. Only the actual IP address should be different. The subnet mask, DNS and Gateway information should be the same

    2. Pinging the IP address of the first computer and the IP address of the router. If you can't ping to an internal IP address, you certainly aren't going to be able to ping an external one.

    3. Ping an external IP address (e.g. 199.181.164.1). If this works, then you have a lot going for you.

    4. Ping an external web site by name (e.g. www.yahoo.com). If this doesn't work, then it is likely a DNS issue.
     
  3. Rhapsody

    Rhapsody Thread Starter

    Joined:
    Aug 29, 2004
    Messages:
    82
    i have tried all of the above steps and the main comp works fine but the 2nd comp cannot ping any more (it did 3 days ago). sooooooooooooo - how would i go about fixing a DNS prob?

    THX,
    Rhapsody
     
  4. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    If you can't ping any local IP address, then you have more than a DNS problem.

    What were the results of running IPCONFIG on the two computers.

    Are you using a known working network card (they do go bad), cable and port on the hub.
     
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