Help with recovering Vista

[Shanwnc]

I tried using Gateway's recovery program and now all I am getting is this message:

Broadcom UNDI PXE-2.1 v11.4.1
Copyright (C) 2000-2008 Broadcom Corporation
Copyright (c) 1997-2000 Intel Corportation
All rights reserved.

Broadcom Base Code PXE-2.1 v1.1.0Copyright (C) 2000-2008 Broadcom Corporation
Copyright (c) 1997-2000 Intel Corportation
PXE-E61 : Media test failure, check cable
PXE-M0F : Exiting Broadcom PXE ROM
Operating System not found

Someone please help.

 

[Megabite]

Howdy,

On startup is there is there a keys mentioned to press like F2 etc to get to the boot menu?

 

[Shanwnc]

Yeah, I have been to the boot menu. I trying to do a system restore using Gateway's program and then it also says that Windows installation did not complete. I restart and end up in this same loop all over again

 

[Megabite]

Ok....when you say Gateway Recovery Program do mean using a disc or Gateways built in Recovery program ....reinstalling the Operating System?

 

[Shanwnc]

Gateways built in Recovery program............What can I do?

 

[Megabite]

Is this a desktop...Make and Model and did you get any discs with it?

 

[Shanwnc]

No it is a laptop MS 2274. I just got it to play with. I have no discs.

 

[Megabite]

Have you tried Alt + F10 or F11 on startup

 

[Shanwnc]

Just did. It says:

Edit windows boot options for: Microsoft Windows Vista

Path: \windows\system32\winload.exe

Partition: 2
Hard Disk: b5d68c98

[ /NOEXECUTE=OPTIN /DETECTHAL IN/MINT

 

[Shanwnc]

Do you have any idea how I can fix this? I am completely stumped. Any help would greatly be appreciated. Thanks!

 

[Megabite]

What happened that prompted you to try and use the recovery option?

 

[Shanwnc]

It was given to me like this. So I tried to use gateway's program to restore it. Now I am stuck........

 

[Megabite]

Did the PC startup and load the operating system and get to desktop...at first?

It may not have a recovery partition...

 

[Shanwnc]

No it would not load properly.

 

[Megabite]

You could contact Gateway for recovery discs......it also could be the hard drive problem