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Help with sound drivers please

Discussion in 'Hardware' started by metavoyer, Jan 13, 2006.

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  1. metavoyer

    metavoyer Thread Starter

    Feb 14, 2002
    All I want to do is listen to streaming music on this old box. Sound has never worked correctly...constant rebuffering on any sound application:WMP, Winamp, Realplayer, Quicktime. Having a real problem understanding the "correct driver" issues and where to find them and how to download and install them. I know I am running an older pc on dial-up but I had an older one with a 233 processor and windows 95 that would at least stream music. Here is a shot of my Belarc contents. Any help or suggestions would be deeply appreciated:


    The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple PCs in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your PC by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.


    About Belarc

    PC Management Products

    Your Privacy

    In page Links:

    Installed Hotfixes

    Software Licenses

    Software Versions

    Computer Profile Summary
    Computer Name: Hppav (in HEWLETTPACKARD)
    Profile Date: Friday, January 13, 2006 4:12:29 PM
    Advisor Version: 6.1f
    Windows Logon:

    Click here for Belarc's PC Management products, for large and small companies.

    Operating System System Model
    Windows Millennium Edition (build 4.90.3000) 00101680 6830 15293700051030
    System Serial Number: 3560HPPAV3
    Processor a Main Circuit Board b
    700 megahertz Intel Celeron
    32 kilobyte primary memory cache
    128 kilobyte secondary memory cache Board: Trigem Computer, Inc. Cognac
    BIOS: Phoenix 3.07 09/17/01
    Drives Memory Modules c,d
    20.40 Gigabytes Usable Hard Drive Capacity
    14.88 Gigabytes Hard Drive Free Space

    Generic floppy disk drive (3.5")

    Generic IDE hard disk drive (20.40 GB) -- drive 0, No SMART Driver 128 Megabytes Installed Memory

    Slot 'M1' has 64 MB
    Slot 'M2' has 64 MB
    Local Drive Volumes

    c: (on drive 0) 20.40 GB 14.88 GB free

    Network Drives
    None detected
    Users Printers
    No details available HP Deskjet 5400 Series on USB001

    Controllers Display
    Standard Floppy Disk Controller
    Intel 82801AA Bus Master IDE Controller
    Primary IDE controller (dual fifo)
    Secondary IDE controller (dual fifo) Intel(R) 82810 Graphics Controller [Display adapter]
    Sony Trinitron [Monitor] (16.1"vis, s/n 2700452, May 1999)
    Bus Adapters Multimedia
    Intel(r) 82801AA USB Universal Host Controller Crystal WDM Audio Codec
    Gameport Joystick (no joystick connected)
    MPU-401 Compatible MIDI Device
    Communications Other Devices
    Agere Win Modem AIPTEK PenCam
    One-touch Multimedia Keyboard
    PS2 (PS/2) [Mouse]
    HP Deskjet 5400 Series (DOT4PRINT)
    HP Deskjet 5400 Series (DOT4USB)
    USB Composite Device
    USB Root Hub
    HP Deskjet 5400 Series (USBPRINT)
    Agere WDM Modem Enumerator
    Virus Protection
    No details available
    Installed Microsoft Hotfixes [Back to Top]
    Q318203 on 1/28/2003 (details...)
    Q329414-25 on 1/28/2003 (details...)
    KB870669 (details...)
    DX819696 (details...)
    Internet Explorer
    SP1 (SP1)
    Q330994 (details...)
    Q810847 (details...)
    Q813951 (details...)
    Q818529 (details...)
    Q822925 (details...)
    Q837009 (details...)
    Q867282 (details...)
    Q891781 (details...)
    Q896727 (details...)
    Windows Media Player
    WM827560 (details...)
    WM885492 (details...)
    Windows Media Player (continued)
    KB891122 (details...)
    UPD270615 (details...)
    UPD271434 (details...)
    UPD272016 (details...)
    UPD273017 (details...)
    UPD274370 (details...)
    UPD290700 (details...)
    UPD314757 (details...)
    UPD323172 (details...)
    UPD323255 (details...)
    UPD329048 (details...)
    UPD329115 (details...)
    UPD811630 (details...)
    UPD812709 (details...)
    UPDQ823559 (details...)
    UPD825119 (details...)
    UPD840315 (details...)
    UPD890175 (details...)
    UPD896358 (details...)

    Click here to see all available Microsoft security hotfixes for this computer.

    Marks a HotFix that verifies correctly
    Marks a HotFix that fails verification
    (note that failing hotfixes need to be reinstalled)
    Unmarked HotFixes lack the data to allow verification

    Software Licenses [Back to Top]

    Belarc - Advisor 0b679a38
    Hewlett-Packard - HP Image Zone Express 1
    Hewlett-Packard - WebReg TH57C150F5047N
    Microsoft - Interactive Training 16800-OEM-0000007-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
    Microsoft - Internet Explorer 55736-OEM-9729044-04411
    Microsoft - MediaPlayer 52782-OEM-0009147-00557 (Key: XH4WQ-X3MMF-DKRWH-8QJR9-77PJQ)e
    Microsoft - MediaPlayer 69808-355-2333145-04084
    Microsoft - Money 2001 53495-OEM-0000007-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
    Microsoft - Windows Millennium Edition 52782-OEM-0009147-00557 (Key: XH4WQ-X3MMF-DKRWH-8QJR9-77PJQ)e
    Microsoft - Works 6.0 09503-OEM-0000007-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
    Microsoft - Works and Money 2001 28700-OEM-0000007-00000

    Software Versions [Back to Top]
    AC Browser 2002 Application Version 1, 0, 0, 1 *
    Adobe Acrobat Reader Version *
    aida32.exe *
    America Online, Inc. - AOL Instant Messenger Version 5.5.3572 *
    AOL50US.EXE *
    Aphid Application Version 1, 0, 0, 1 *
    Apple Computer, Inc. - QuickTime QuickTime 6.1c *
    ArcSoft PhotoMAX Pro Version 2, 0, 0, 1 *
    ASF Indexer Application Version 3, 0, 0, 2700 *
    Audacity *
    Avant Browser Version *
    Avant Browser Version 10.0 *
    Belarc, Inc. - BelManage Client Version 6.1f *
    blindman.exe *
    CASIO COMPUTER CO., LTD. - Parameter Editor for CTK-691/WK-3000/WK-3500 Version *
    Cinematronics - 3D Pinball Version 4.90.3000.1 *
    Cosmi Corporation - Photo Editor Version *
    Cosmi Photo Browser *
    Digital Renaissance - NetShow T.A.G. Author Version 3, 0, 0, 629 *
    DualMode Application Version 1, 0, 0, 1 *
    DynaPel Systems Inc. - MotionPerfect Application Version 4, 1, 0, 19 *
    EarthLink MailBox Version 2005.2.15.0 *
    EarthLink Network, Inc. - TotalAccess Version 2.30.56 *
    EarthLink TotalAccess Version 2005.2.98.0 *
    Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 1.01.1312 *
    eCOSM - MailWasher Version *
    Fookes Software - NoteTab Light Version 4.91 *
    Game_Maker.exe *
    GameSpy Arcade Version 1.10 Build 5024 *
    GRISOFT, s.r.o. - AVG Anti-Virus System Version *
    GSpot Codec Information Appliance Version 2, 2, 1, 4 *
    Hewlett-Packard - HP Software Update Client Version 3, 0, 4, 2 *
    Hewlett-Packard - LaunchCD Version *
    Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version *
    Hewlett-Packard Co. - HP Image Zone Express Version *
    Hewlett-Packard Company - AutoRun Version 4, 3, 0, 0 *
    Hewlett-Packard Company - HP Solution Center Version *
    HP - DllApp Version 3.00 *
    Intel(R) Application Accelerator Version *
    Intel(R) Common User Interface Version 7,0,0,1757 *
    InterMute, Inc. - CWShredder Version 2.12 *
    IrfanView Version 3.90 *
    Java Web Start *
    javaw.exe *
    Jordan Russell - Inno Setup Uninstaller Version *
    Kensington Technology Group - VideoCAMworks Control Panel Version 1.20 *
    Kerio Personal Firewall Version 2, 1, 5, 0 *
    Label Publisher with Wizards *
    Label Size Utility * Lavasoft Ad-aware Plus Version *
    Macromedia, Inc. - Flash 4.0 Version 4,0,7,0 *
    Macromedia, Inc. - Shockwave Flash Version 7,0,19,0 *
    Maxthon Application Version 1, 5, 2, 21 *
    Microsoft (r) PCHealth Version *
    Microsoft (r) Windows Script Host Version *
    Microsoft Corporation - DirectShow Version *
    Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
    Microsoft Corporation - MSN Gaming Zone Version 1.00.523.4 *
    Microsoft Corporation - Spider Version 2, 0, 0, 1 *
    Microsoft Corporation - Windows Installer Version 2.0.2600.2 *
    Microsoft Corporation - Windows Movie Maker Version 1.0.1376.0 *
    Microsoft Interactive Training Version 3, 4, 1, 95 *
    Microsoft Money Version 9.00.0715 *
    Microsoft PowerPoint Viewer for Windows Version 8.0 *
    Microsoft(R) Windows Media Player Version *
    Microsoft® Plus! for Windows® 95 Version 4.40.500 *
    Microsoft® NetShow Version *
    Microsoft® PowerPoint Viewer 97 Version 8.0 *
    Microsoft® Works 6.0 Version 6.00.1903.0 *
    MindVision Software - Installer VISE Version 2.2 *
    Music Data Management Software Version *
    MusicMatch Installer Version 3, 0, 0, 1 *
    MusicMatch Jukebox Version 6.00.0226 *
    Netropa Corp. - Multimedia Keyboard Properties Version 1, 0, 0, 0 *
    NetZero and NZ Platinum *
    Nico Mak Computing, Inc. - WinZip Version 6.3 (32-bit) *
    Nullsoft - Winamp Version 5.08e *
    Opera Internet Browser Version 8.51 *
    PepiMK Software - SpyBot-S&D Version 1.2 *
    Propel Software Corporation - EarthLink Accelerator: Version *
    RealNetworks, Inc. - RealPlayer (32-bit) Version *
    SillySot Software - Iconoid Version 3.1.7 *
    Stirling Technologies, Inc. - InstallShield Deinstaller Version 2.20.911.0 *
    Texas Instruments Incorporated - TI Connect Version 1, 1, 0, 0 *
    Texas Instruments Incorporated - TI Connect Version *
    ToniArts - EasyCleaner Version 2.0.6 *
    Tower of Hanoi *
    Trellix - TlxRegister2 Version 2.07.3145 *
    Trellix Web(tm) 2.6 Version *
    Ulead Systems, Inc. - Video Wizard Version 2.0 *
    Ulead Systems, Inc. - VideoStudio Version *
    WellGet Application beta 1, 0, 0, 0 *
    wizmo.exe *
    XnView Version 1.50.1 *
    XnView Version 1.74 *
    Xteq Systems X-Setup Version 6.2 *
    Yahoo! Messenger Version 6,0,0,1750 *
    Ziff Davis Media, Inc. - EndItAll Version *


    * Click to see where software is installed.
    a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
    b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
    c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
    d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
    e. This may be the manufacturer's factory installed product key rather than yours.
    Copyright 2000-4, Belarc, Inc. All rights reserved.
    Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

  2. Byteman

    Byteman Gone but Never Forgotten

    Jan 24, 2002
    Hi, Since your thread is more about Hardware we will move to that forum.

    It doesn't look like your sound device is installed.

    Have you ever added a sound card to one of the slots inside the computer?

    In the Device Manager, under Sound, Video, Game Controllers, what does it have? Need the whole list of things that appear there please.

    Your Pavilion 6830 uses this sound chip on the motherboard:

    Controller AMC97 codec
    Location Crystal sound chip (on motherboard)

    HP's usually have a way to reinstall any software that came with the computer, do you see in Programs anything like HP Tools> Applications> Recovery?

    You can install the sound drivers from your hard drive usually, or from the CDs that came with the HP.

    Look around for this one: HP Application Recovery disk

    Go here and follow the steps to reinstall sound chip drivers>



    is a whole section at the link above about fixing sound problems, I am sure following it will help you!
  3. metavoyer

    metavoyer Thread Starter

    Feb 14, 2002

    Thanks for your reply and sorry it took so long to get back to you.
    I could not figure out how to copy and paste the captured image of my sound devices in this window so you will have to open the above attachment link to see them. I was using Opera browser and it doesn't play well with this site.

    I looked around on the hp sight as you suggested and all I could find was the same old "your on dialup so expect net congestion " type advice"... the rest...it might as well have been written in greek...almost as much techno-babble as on the M$$__t help pages. Pretend I'm a noobie and walk me through any solution, if you find one, please, because when it comes to hardware fixes and installing drivers, I can't find my pocket protector ;) . Will wait patiently for your reply. I have the original cds that came with the system and if I need to reinstall just the sound drivers (though ancient) I will need a walk through on how to do that . It has been a while back but I did attempt to update the drivers for the mb chipset and onboard sound and since I really was unsure of what I was doing at the time it is quite possible that is where the problem is . I have done online scans that tell me I need to update drivers again but I can't seem to get a grasp on which ones (ide, bus, controller, pci, FBI :D and what not) I need and how to download and install them...so any sites that will explain this to me in plain english...linkage will be much appreciated.

    Attached Files:

  4. qldit


    Mar 18, 2005
    Good Evening metavoyer, a lot of the problem with this MS stuff is that you need so much anti this, and anti that, that the thing struggles.
    You would recall W95 went like a blur using practically nothing, but those days are past.
    This Puppy linux is a small distro that performs like the old W95, it needs a bit of a learning curve but should give surprising improvement over any of that MS stuff.
    As far as I know most of the neccessary programs for your interest are included, the thing loads and runs entirely in ramdrive so you really don't need a hard drive, but it is nice to have one.
    A 500 meg HDD works real well. (back to the future stuff, fair-dinkum!!)
    Have a look at http://www.goosee.com/puppy/ if you need any assistance yell.
    The file to get is Puppy Linux ver 1.0.7 Mozilla (63 megs includes everything)
    Very expensive...free!
    You would need a conventional modem, not a winmodem type.
    It will run from a CD or most media. User friendly, (they even send a beautiful young buxom most attractive girl in a bikini around to show you how to operate it. (for a few days)
    Cheers, qldit.
  5. metavoyer

    metavoyer Thread Starter

    Feb 14, 2002
    Though installing a new operating system was not the way I would like to remedy my woes with Windows I might give it a try. But, in the meantime, if anyone out there might have a fix or see something wrong with my current set up please don't hesitate to post. Much thanks.
  6. bigbear


    Apr 27, 2004
    Is the sound onboard or is it a pci card?
    As Byteman said you appear to have no sound device, according to device driver the sound drivers are installed, I can only assume from this that the sound device has died somehow.
    You could install a new pci sound card which will come with the drivers on a cd.
  7. metavoyer

    metavoyer Thread Starter

    Feb 14, 2002
    The sound is onboard, unfortunately (Trigem Pinole if that means anything to you). Could it be a setting in the bios?
  8. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    If you are streaming music and needing constant "rebuffering" then your issue is the connection. Do you have a low connection speed? Everything on the internet is increasing in size and quality; streaming media cannot always play reliably on dial-up anymore.
  9. metavoyer

    metavoyer Thread Starter

    Feb 14, 2002
    Thanks everyone for the heads up and help. Mark this thread as dissolved not resolved. I give up. WMP9 sucks... M$$ sucks...think I'm goin' open source. I have tried everything I know and nothing works. Ultimately your right triple6...modern streams are just too heavy for dial-up... but I have a feeling if wmp9 hadn't hijacked my sound interface, with no real alternative to get rid of it, things would be different, I really am not into formatting this old machine which is the only recourse left. I can't even screw with the buffering settings in the Network buffers panel anymore because it's grayed out all of a sudden for some inexplicable reason. If anyone knows a registery hack...I am feeling frustrated enough to attempt even that knowing the risk involved. Incidently if anyone knows of a site that explains downloading and installing drivers (and which ones are compatible with my system) in human english maybe I can take something with me from this thread that wasted everyones time. I deeply appreciate the people that posted and thank you all.
  10. metavoyer

    metavoyer Thread Starter

    Feb 14, 2002
    Qldit...this may be a stupid question but if I just changed the driver for my winmodem could I use Puppy or do I have to install a whole new modem. Of course this is probably moot because I am seriously thinking dsl. thanks.
  11. kidcnote

    kidcnote Banned

    Dec 20, 2005
    You might wanna update all these also..
    Nullsoft - Winamp Version 5.08e
    IrfanView Version 3.90 *
    Adobe Acrobat Reader Version *
    Macromedia, Inc. - Flash 4.0 Version 4,0,7,0 *
    Macromedia, Inc. - Shockwave Flash Version 7,0,19,0 *
    MusicMatch Jukebox Version 6.00.0226 *

    and I'd delete this : Microsoft Money Version 9.00.0715 *
    Microsoft PowerPoint Viewer for Windows Version 8.0 * from your add/remove if you don't use it.
  12. qldit


    Mar 18, 2005
    Good Evening metavoyer, actually I have found your post and the answers given extremely interesting, quite obviously the quality of your phone line would also have a bearing.

    With regard to suitable modems for Puppy, it needs either conventional type modems or Lin-modems. (Actually I don't know what a linmodem is so I only ever use ordinary standard modems (56K) when I set this system up for others.
    Extra software is supposed to be needed for a linmodem.

    It is quite funny, the standard external modems are easily obtainable as used items for peanuts, and normally give better operation than a winmodem does with windows, whereas a winmodem works beter than a standard modem with windows..
    As you would be aware almost every internal modem is a winmodem.
    All the best with your streaming.
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