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Help with spyware that I can't get rid of

Discussion in 'Virus & Other Malware Removal' started by Shark026, Sep 14, 2004.

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  1. Shark026

    Shark026 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    21
    I have spyware/adware on my computer that I can't get rid of. I run lavasoft adware (deep scan) and find nothing. I was able to locate some spyware using Spybot...and I am able fix the problems, but when I reboot the spyware is back. I have posted my hijack log below:

    Logfile of HijackThis v1.97.7
    Scan saved at 7:05:38 PM, on 9/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Stardock\SDMCP.exe
    C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\stardock\TrayServer.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
    C:\Program Files\Picasa\PicasaMediaDetector.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\system32\hgwuyi.exe
    C:\Program Files\Stardock\Object Desktop\WindowFX\wfxload.exe
    C:\Program Files\AveDesk\AveDesk.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\YzToolBar\YzToolBar.exe
    C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
    C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
    C:\Compaq\EAKDRV\EAUSBKBD.EXE
    C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Documents and Settings\DOMENICK\My Documents\Spyware & Adware Programs\Hijackthis\HijackThis.exe
    C:\WINDOWS\System32\wuauclt.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials_cq/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_cq/defaults/su/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
    O4 - HKLM\..\Run: [1A:Stardock TrayMonitor] "C:\Program Files\Common Files\stardock\TrayServer.exe"
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
    O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [hgwuyi] C:\WINDOWS\system32\hgwuyi.exe
    O4 - HKCU\..\Run: [WindowFX] C:\Program Files\Stardock\Object Desktop\WindowFX\\wfxload.exe
    O4 - HKCU\..\Run: [AVEDESK] "C:\Program Files\AveDesk\AveDesk.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe -z
    O4 - Startup: Shortcut to YzToolBar.lnk = C:\Program Files\YzToolBar\YzToolBar.exe
    O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: iChat (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
    O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/313df22a9d0cabdb5816/netzip/RdxIE601.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38198.0112152778
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab

    If someone could take a look at this, I would really appreciate it. Thanks
     
  2. KHolloman

    KHolloman

    Joined:
    Jul 22, 2004
    Messages:
    896
    go to my security tools and get the updated HijackThis.

    Also run the Housecall scan also in my link and clean or delete everything it finds.

    THEN post another log
     
  3. pfurball

    pfurball

    Joined:
    Aug 26, 2004
    Messages:
    310
    Howdy Shark026, Do you have Spyblaster installed as well as Spybot? Spyblaster, in theory, immunizes your computer from contact with most known spyware but means that some websites won't work properly as their spyware infiltrates to let the site be seen. Also, WinPatrol helps let u know that what you run on startup is what you need and lets u know what can be safely removed and if "anybody" is trying to install spyware into your start up list.I usually run spybot each time I finish online and there is invariabley more installed spyware each visit!
     
  4. Shark026

    Shark026 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    21
    Kholloman,

    I can't get the update for the new Hijackthis....the website has been down for two days. I ran Housescan and found a trojan in two files. I couldn't delete one because it was in a system32 file. I don't know why I can't get rid of these pop ups...they are the same ones that keep popping up. I do have morpheus...but I have had it installed for a while and have not updated it, but I was able to remove the spyware from it. Anything else you can suggest?
     
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