Help with this Blue Screen

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.
Joined
Oct 7, 2017
Messages
4,489
First Name
Darrin
What version of Windows are you using. Do you a install disk for your version or another computer that you can use to create install media?
 
Joined
Oct 7, 2017
Messages
4,489
First Name
Darrin
That disk should restore your computer to factory state, however you will lose all files unless they are backed up. Can you provide more details on what happened when you tried to use your recovery disc? Do you have files on the computer that you need that are not backed up?

I recommend starting with the following hardware diagnostics. If they pass then we can look at next steps.

Step 1: Test Hard Drive
Download USB Seatools Boot file to your Desktop

1. Uncompress the .zip file
2. Open the USBbootSetup-SeaToolsBootable folder
3. Double click on the SeaToolsBootable_RC_2.1.2.usbBootMaker.exe file
4. Follow the steps to create a Bootable USB

1. Boot from the Seatools USB and Run the program
2. Once it starts it will scan for all drives connected to your computer.
3. Select drive you want to test.5. If it passes then
4. Select the Long Generic Test under the Basic Tests menu
5. When the test is complete you will see the result under Test Status
6. The test will indicate either Pass or Fail.
7. Provide the Results in your reply.

Step 2: Test Memory:
Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool

This may take hours so plan to run it overnight.
Testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes
When Memtest86+ has completed 8 or more passes take a picture and post an image and upload to your reply
MemTest86+ - Test RAM BSOD Tutorials
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top