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Help with trojan removal

Discussion in 'Virus & Other Malware Removal' started by waterboarer, Dec 20, 2010.

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  1. waterboarer

    waterboarer Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    1
    Hello,

    I've tried to follow the instructions listed in FAQ...so here goes.

    I'm attempting to remove something from Grandmother's computer. Basically, Internet Explorer will not connect to any site, but Firefox will.

    Here are my scan results:
    HijackThis
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:12:06 PM, on 12/20/2010
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18444)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.mc434.mail.yahoo.com/mc/w...Size=25&ymv=3&.rand=855969153&.jsrand=7410804
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:23012
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
    O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: scandisk.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O15 - Trusted Zone: *.netzero.com
    O15 - Trusted Zone: *.netzero.net
    O16 - DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} (Diagnostics ActiveX WebControl) - http://support.microsoft.com/mats/DiagWebControl.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 10289 bytes

    DDS file
    DDS (Ver_10-12-12.02) - NTFSx86
    Run by tritt at 22:01:06.63 on Mon 12/20/2010
    Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_19
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3002.1311 [GMT -5:00]

    AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {DAAC1C79-1A96-9DFE-FC4C-6940214C33E6}
    AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}

    ============== Running Processes ===============

    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\SMINST\BLService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\AVG\AVG10\avgemcx.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Windows\system32\wuauclt.exe
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\applications\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://us.mc434.mail.yahoo.com/mc/welcome?.gx=1&.tm=1253032221&ymv=3#_pg=showFolder&fid=Inbox&order=down&tt=38&pSize=25&ymv=3&.rand=855969153&.jsrand=7410804
    uSearch Bar =
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    uInternet Settings,ProxyServer = http=127.0.0.1:23012
    uInternet Settings,ProxyOverride = <local>
    mSearchAssistant =
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
    uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
    uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
    mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
    mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
    mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
    mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
    mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
    mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
    StartupFolder: c:\users\tritt\appdata\roaming\micros~1\windows\startm~1\programs\startup\scandisk.lnk - c:\windows\system32\rundll32.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    Trusted Zone: netzero.com
    Trusted Zone: netzero.net
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
    DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} - hxxp://support.microsoft.com/mats/DiagWebControl.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
    Notify: igfxcui - igfxdev.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

    ================= FIREFOX ===================

    FF - ProfilePath - c:\users\tritt\appdata\roaming\mozilla\firefox\profiles\jftyn45z.default\
    FF - prefs.js: browser.startup.homepage - hxxps://login.yahoo.com/config/login?.src=fpctx&.intl=us&.done=http%3A%2F%2Fm.www.yahoo.com/
    FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
    FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
    FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox

    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    ============= SERVICES / DRIVERS ===============

    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-12-19 64288]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-9 299984]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-10 6127184]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
    R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 1389400]
    R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-23 365952]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-23 193840]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]

    =============== Created Last 30 ================

    2010-12-21 01:09:30 388096 ----a-r- c:\users\tritt\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
    2010-12-21 01:09:29 -------- d-----w- c:\program files\Trend Micro
    2010-12-21 00:57:43 -------- d-----w- c:\users\tritt\appdata\roaming\Malwarebytes
    2010-12-21 00:57:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-12-21 00:57:38 -------- d-----w- c:\progra~2\Malwarebytes
    2010-12-21 00:57:35 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-12-21 00:57:35 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-12-20 17:53:40 15880 ----a-w- c:\windows\system32\lsdelete.exe
    2010-12-20 02:10:34 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
    2010-12-20 02:10:30 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
    2010-12-20 02:08:43 -------- d-----w- c:\users\tritt\appdata\local\Sunbelt Software
    2010-12-20 02:07:54 -------- d-----w- c:\program files\Lavasoft
    2010-12-20 02:00:17 -------- dc-h--w- c:\progra~2\{2162CCC0-3A5F-4887-B51F-CE5F195B3620}
    2010-12-19 23:23:31 -------- d--h--w- C:\$AVG
    2010-12-19 23:19:22 -------- d-----w- c:\users\tritt\appdata\roaming\AVG10
    2010-12-19 23:18:45 -------- d--h--w- c:\progra~2\Common Files
    2010-12-19 23:17:16 -------- d-----w- c:\windows\system32\drivers\AVG
    2010-12-19 23:17:16 -------- d-----w- c:\progra~2\AVG10
    2010-12-19 23:15:58 -------- d-----w- c:\program files\AVG
    2010-12-19 23:10:29 -------- d-----w- c:\progra~2\MFAData
    2010-12-19 23:09:54 -------- d-----w- C:\applications

    ==================== Find3M ====================


    ============= FINISH: 22:01:47.75 ===============

    ARK file
    GMER 1.0.15.15530 - http://www.gmer.net
    Rootkit scan 2010-12-20 22:00:00
    Windows 6.0.6001 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-1 WDC_WD3200BEVT-60ZCT1 rev.13.01A13
    Running: t4m82ovh.exe; Driver: C:\Users\tritt\AppData\Local\Temp\fglcipow.sys


    ---- System - GMER 1.0.15 ----

    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xAC472780]
    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xAC472830]
    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xAC4728D0]
    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xAC472970]

    ---- Kernel code sections - GMER 1.0.15 ----

    .text ntkrnlpa.exe!KeSetTimerEx + 624 81CECCE8 4 Bytes [80, 27, 47, AC] {AND BYTE [EDI], 0x47; LODSB }
    .text ntkrnlpa.exe!KeSetTimerEx + 854 81CECF18 8 Bytes [30, 28, 47, AC, D0, 28, 47, ...] {XOR [EAX], CH; INC EDI; LODSB ; SHR BYTE [EAX], 0x1; INC EDI; LODSB }
    .text ntkrnlpa.exe!KeSetTimerEx + 8B4 81CECF78 4 Bytes [70, 29, 47, AC] {JO 0x2b; INC EDI; LODSB }
    ? C:\Users\tritt\AppData\Local\Temp\mbr.sys The system cannot find the file specified. !

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
    AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
    AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
    AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

    ---- EOF - GMER 1.0.15 ----
     

    Attached Files:

  2. imduffy

    imduffy

    Joined:
    Aug 10, 2010
    Messages:
    312
    My name is Duffy and I will be helping you with your malware issue.

    Since I am still in training, all my fixes must be checked by an Expert first. Please be patient with me during this time while I propose a fix for you. Please follow my instructions step by step, if you have any questions feel free to ask. It is also a good idea to save my instructions to notepad or print them out so you have them.

    I have proposed a fix to an expert I will get back to you asap.
     
  3. imduffy

    imduffy

    Joined:
    Aug 10, 2010
    Messages:
    312
    Hi waterboarer,
    I'm very sorry about this delay currently waiting on a expert to review my fix. Hopefully will have something soon.
     
  4. imduffy

    imduffy

    Joined:
    Aug 10, 2010
    Messages:
    312
    Hi waterboarer,
    I have outlined some instructions for you below :)

    Run a HiJackThis Fix
    Please run HijackThis, click Do a system scan only, and place a check next to the following line(s) if present:

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:23012

    Then, close all other open windows and click Fix Checked. A reboot may be required.


    OTL Scan
    • Download OTL to your desktop.
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
        Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
      • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.
     
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