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help with xp service pack1 update cd

Discussion in 'Windows XP' started by badger01, Jun 4, 2004.

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  1. badger01

    badger01 Thread Starter

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    Jun 4, 2004
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    please can anyone advice me with my problem, i received a xp service pack1 update cd,but every time i get a short way it comes up with this error: service pack1 setup error the file C:\windows\system 32\drivers\atapi.sys is open or in use by another application.
    i had so called expert have a look but he was baffled, all i know is i have a atapi 4x dvd writer if that sheds any light on the problem,many thanks. :confused:
     
  2. gurutech

    gurutech

    Joined:
    Apr 23, 2004
    Messages:
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    Have you tried booting into safe mode and installing the SP1 CD?
     
  3. badger01

    badger01 Thread Starter

    Joined:
    Jun 4, 2004
    Messages:
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    thanks gurutech, trashed my whole system and spent the money getting the up to date xp disc for my system, oh why didn't the lad i bought it off do back up copies!!!
    however i do feel my 4x dvd writer's drivers caused probs with service pack1...service pack 2 couldn't come at a better time eh?
    take care pal. ;)
     
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