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DingbatLucy

Thread Starter
Joined
Nov 9, 2011
Messages
4
Okay some time ago my cd/rom disappeared off my computer and out of the device manager...I assumed the cd/rom was bad. Then one day it reappeared for a a few minutes and seemed to work fine. Now it is gone again and now my sound has done the same thing. What could be the problem...I have tried everything.. Could it be the motherboard????
 
Joined
Mar 22, 2002
Messages
119
Hello

I wonder if I might ask you for some more information.

Which operating system are you using? Windows 7? Vista? XP?

When you mention that the sound has ceased to function, do you mean ALL sound, including the Windows start up sound, anything from the Internet, any music files you might have on the computer? I infer from your post that you've done all the obvious stuff, like checking the volume level / mute option are sensible within Windows, and have maybe tried alternative speakers or headphones in the PC (to rule out the PC's speakers).

Whilst you may have gone through various diagnostics in order to restore your CD drive from its insistence on being invisible, have you tried booting from a bootable CD in the drive? Indeed, does the drive open and close, or does it seem completely inert? Depending on the operating system, it could be a case of trying a minor adjustment to the registry

At present, the cause could be software or hardware. It's possible it could simply be a loose connection rather than the motherboard, or merely a software setting somewhere. If you could furnish more detail, I'm sure further assistance will be gladly imparted.
 

DingbatLucy

Thread Starter
Joined
Nov 9, 2011
Messages
4
The cd drive is getting power,will open, but will not boot from a bootable cd. The sound is totally gone...no windows sounds or anything. I did not try headphones. But will do that tomorrow. I am at a loss.
:confused:
 

DingbatLucy

Thread Starter
Joined
Nov 9, 2011
Messages
4
Oh I tried to restore with Windows Vista, because I was using Windows 7, but still no luck.
 

dustyjay

Jay
Joined
Jan 23, 2003
Messages
12,661
It could be that the optical drive has given up the ghost. You do not mention the age of the drive or any other system specs for that matter. Does the drive show up in BIOS? Is it listed in Device Manager?

Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
 
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