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help!!

Discussion in 'Networking' started by sanjeev78, Dec 30, 2012.

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  1. sanjeev78

    sanjeev78 Thread Starter

    Joined:
    Dec 30, 2012
    Messages:
    2
    Hey guys!!
    Ok so heres the problem. Before my dilemma, my internet was almost perfect but now, i cant get onto my internet browser (Google Chrome) as normal.But internet only works in safe mode...whats the problem? help please!!!




    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 4061 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1806 Mb
    Hard Drives: C: Total - 75202 MB, Free - 15138 MB; D: Total - 183084 MB, Free - 82363 MB;
    Motherboard: ASUSTeK Computer Inc., K50IJ
    Antivirus: avast! Antivirus, Updated and Enabled
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc

    lets see the following in normal and in safemode with networking - make sure we know which is which when posting
    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    This should also work for windows 8
    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
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