Help!!!!

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krazeecrw

Thread Starter
Joined
Oct 25, 2002
Messages
383
I have a Delkin Devices Reader-14 and am having some difficulties with the installation. I have Microsoft Word 2002 on the system and when I go to install the program my system asks right away to install Word Convertor. I clicked okay and inserted my Word disk. The software for the reader would get installed, but does not work right in the system. I tried uninstalling and keep getting a syntax error that it is unreadable in the system! How can I get this program uninstalled? Any ideas why this error would come up????? Please help!:confused:
 

krazeecrw

Thread Starter
Joined
Oct 25, 2002
Messages
383
Also, the error message I get when I try to uninstall the program for the reader is:

"Error extracting support files; the file name, directory name, or volume label syntax is incorrect"

I hope someone can help me uninstall this thing!
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
I'd suggest visiting them directly at Delkin and downloading the latest drivers, since that's what they suggest on their website.
 

krazeecrw

Thread Starter
Joined
Oct 25, 2002
Messages
383
I have contacted them and tried to download the latest drivers but they have never heard of that error message before.
 
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