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frustratedbunny

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Jan 17, 2015
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11
Hi
I have a Asus SonicMaster Notebook with win 8.1 running v slow. I want to either restore to factory settings or put win 7 on but it wont let me do either. For factory reset it says that files are missing or corrupt and for win 7 it just wont accept the bios settings. I am quite experienced in maintaining my pc's but this has got me stuck!
 

frustratedbunny

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Joined
Jan 17, 2015
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11
Yep tried all those - gets halfway through and then says about the missing or corrupt files :/
I have all the hardware drivers ready for Win 7 and all my other pc's run on it so will be easier.
Any more ideas?
 

etaf

Wayne
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Oct 2, 2003
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yes all PCs come installed - BUT when you first startup the PC - they do tell you to create the recovery drives - most people do ignore
some manufacturers like, HP will have a Nag come up for a while at the beginning to remind you

How old is the PC?
 

etaf

Wayne
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I don't have anything that came with it
i did not expect anything to come with it - very rare these days

if its a few years old ( then 3 or more years so Jan 2012 ish ) - how is it running windows 8?
did it originally come with Windows 8
windows 8.1 came out on general release October 18, 2013
windows 8 came out on general release October 26, 2012
 

frustratedbunny

Thread Starter
Joined
Jan 17, 2015
Messages
11
Right. Tried asus website - thing called backtracker. Its wanting the original installation disks which I don't have as it says its missing some files
 

etaf

Wayne
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Thanks
In which case you cannot make a recovery drive when you upgrade from 8 to 8.1 - it also mentions that , but its burid in the messages and noone would expect a casual user to notice or even know the implications

so we cant do that

what has chkdsk done ?
 
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