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Discussion in 'Windows 8' started by frustratedbunny, Jan 17, 2015.

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  1. frustratedbunny

    frustratedbunny Thread Starter

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    Hi
    I have a Asus SonicMaster Notebook with win 8.1 running v slow. I want to either restore to factory settings or put win 7 on but it wont let me do either. For factory reset it says that files are missing or corrupt and for win 7 it just wont accept the bios settings. I am quite experienced in maintaining my pc's but this has got me stuck!
     
  2. etaf

    etaf Moderator

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  3. frustratedbunny

    frustratedbunny Thread Starter

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    Yep tried all those - gets halfway through and then says about the missing or corrupt files :/
    I have all the hardware drivers ready for Win 7 and all my other pc's run on it so will be easier.
    Any more ideas?
     
  4. etaf

    etaf Moderator

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  5. frustratedbunny

    frustratedbunny Thread Starter

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    No I don't think so as it was already installed. Will try chkdsk. Thanks
     
  6. etaf

    etaf Moderator

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    yes all PCs come installed - BUT when you first startup the PC - they do tell you to create the recovery drives - most people do ignore
    some manufacturers like, HP will have a Nag come up for a while at the beginning to remind you

    How old is the PC?
     
  7. frustratedbunny

    frustratedbunny Thread Starter

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    few years old - I don't have anything that came with it :(
     
  8. etaf

    etaf Moderator

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    i did not expect anything to come with it - very rare these days

    if its a few years old ( then 3 or more years so Jan 2012 ish ) - how is it running windows 8?
    did it originally come with Windows 8
    windows 8.1 came out on general release October 18, 2013
    windows 8 came out on general release October 26, 2012
     
  9. frustratedbunny

    frustratedbunny Thread Starter

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    8 originally then I updated cos it nagged
     
  10. frustratedbunny

    frustratedbunny Thread Starter

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    Right. Tried asus website - thing called backtracker. Its wanting the original installation disks which I don't have as it says its missing some files
     
  11. etaf

    etaf Moderator

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    Thanks
    In which case you cannot make a recovery drive when you upgrade from 8 to 8.1 - it also mentions that , but its burid in the messages and noone would expect a casual user to notice or even know the implications

    so we cant do that

    what has chkdsk done ?
     
  12. frustratedbunny

    frustratedbunny Thread Starter

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    wouldnt recognise it
     
  13. etaf

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  14. frustratedbunny

    frustratedbunny Thread Starter

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    Right done it - no errors!
     
  15. etaf

    etaf Moderator

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