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help. . .

Discussion in 'Windows 7' started by stacydrift, Mar 19, 2015.

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  1. stacydrift

    stacydrift Thread Starter

    Joined:
    Mar 19, 2015
    Messages:
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    I honestly have no idea what operating system I have, and I am ready to pack this laptop full of tannerite and deflagrating it. I can only boot up in safe mode, system restoretakes 24-36 hrs before it finally fails, I have done the dos command scannow, and I am dire need of restoring my invoicing software because I have a ticket that a customer owes me $16,000 on and can't get it to boot up. Toshiba Satellite laptop
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,821
    What does the laptop say when you try to boot it up normally ? We need some sort of error message that Windows gives out to determine what's wrong.
     
  3. stacydrift

    stacydrift Thread Starter

    Joined:
    Mar 19, 2015
    Messages:
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    Doesn't say anything. I have the loading screen like it's about to boot to my login, but otherwise a blank screen.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,689
    First Name:
    Frank
    What's the complete model number of that laptop?

    The complete model number will comprise of 2 sets of characters separated by a dash.

    Examples:

    A205-S2948

    L355-S3546

    -----------------------------------------------------------
     
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