michele2701
Thread Starter
- Joined
- Sep 12, 2004
- Messages
- 9
I work for a dental office.We have a small network consisting of 3 computers. My computer is the server. We are running w2k with sp4. I contacted the company that provided our w2k and patient data base software. They are convinced I have a virus. I have been routinely updating and running nav'01 with no viruses found. The software supporter stated that we needed to update of norton antivirus from nav2001 to nav 2004 and get some type of adware/spyware sweeper. I purchased nav 2004 and webroot spysweeper. Spysweeper loaded just fine on all 3 computers. NAV'04 loaded fine on 2 computers. It will not load on my computer (the server). The install window comes up, you click to install, you get a timepiece for a millisecond, it diappears and disk stops running. I have also been getting many errors. I do on-line dental claim submission (no clearinghouse) and until about 3 weeks ago everything was great, now I constantly get "your current security settings prohibit running ActiveX contols on this page. As a result, the page may not display correctly" What is this? I also checked with the software people. They checked my settings and everything is correct. I have also received "object picker errors", blah, blah, blah. I am so frusterated! I don't know what to do. I am fortunate enought to have a hubby who is a computer technician. He has been able to help me with our system, but the ActiveX and "object picker" errors are killing us! We went to Micosoft's website. No help at all. I hope somebody can help me. I have a 20GB hard drive that has been partitioned to a "C" drive for windows and "H' for our patient data and billing software. Any suggestions are GREATLY appreciated.