Help

[driftercm]

My lap top was working fine when I shut it down, now when I try to boot it up it goes to the windows was not shut down properly and asks wich way I would like to restart,, normaly, safe mode, safe made w/ networking , ect. It does not matter wich one I choose it tries to start then goes right back to the original screen for starting normally, safe mode,, ect. This is a windows xp machine


Any suggestions??

Thank you '

 

[bbearren]

Have you tried "Last known good..."

 

[driftercm]

yes that is one of the options on the screen that comes up,, but it just loops around to the same screen

 

[bbearren]

Do you have an XP installation disk, or just a recovery partition?

 

[driftercm]

I have a xp disk, it did not come w/ the computer. The lap top did not come w/ a restore disk or a partition.
Thanks

 

[bbearren]

If it's an HP, you've probably got a hidden recovery partition. Go to the HP support site and find out how to access the partition for your model, and what your recovery options are. There are some recovery partitions that have a means of creating an OEM XP installation disk. And there are some that only perform a destructive recovery, which wipes out all your files and apps you've installed, and puts the machine back into as-shipped condition.

If you use a different XP disk, it has to be one that is not in use, that is, not installed on another computer.

And what I'm coming to is that you probably need to do a repair/reinstall of XP.