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Help!!!!!!!!!!!

Discussion in 'Archive: Phones & Handheld Devices' started by PurpleStar651, Dec 28, 2010.

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  1. PurpleStar651

    PurpleStar651 Thread Starter

    Joined:
    Dec 28, 2010
    Messages:
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    I imported some videos from my mobile phone to my computer. When attempting to play them, only the image of the videos are availible, not the sound. What happened? How do I fix it? HELP! :( :confused: :eek:
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    First Name:
    Chuck
    Hi PurpleStar651, and welcome to TSG.

    There is no guarantee that I'll have an answer but do ya think it might help us to help you if you let us know the following details ...

    * Brand and model number of the phone.

    * Does the video with sound play correctly on the phone itself?

    * What specific software, if any, that you used to import the file to your computer.

    * The file type (file name extension) of the imported video.

    * The operating system running on your computer

    * The name and version number of the player software on the computer that is playing the video without the sound.
     
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