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Helped needed

Discussion in 'Virus & Other Malware Removal' started by doutone, Oct 7, 2008.

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  1. doutone

    doutone Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    4
    I have been having this problem for about a week. Someone has been changing my passwords for hotmail and facebook. The first time it happened I brushed it off and started making a new account but 1 hour after making a new account it happened again someone had signed into my msn while i was on then changed the passwords. I rebooted my computer and it stopped for a couple of day but then it happened again. I can't keep making new accounts. I'm running windows vista with mcafee security center. I also have a dlink wireless router that is used by my sister. I really need help please anything would be helpful.
     
  2. DFW

    DFW Malware Specialist

    Joined:
    Jun 12, 2004
    Messages:
    1,458
    My name is DFW, and I will be helping you to remove any infection(s) that you may have.

    Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a different computer or infection.


    Please observe these rules while we work:
    Perform all actions in the order given.
    If you don't know, stop and ask! Don't keep going on.


    Please not try and clean your computer with any tools other than the ones I ask you to use during the cleanup process



    To start with

    Download HJTInstall.exe to your Desktop.
    • Doubleclick HJTInstall.exe to install it.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Copy/Paste the log to your next reply please.
    • Don't use the Analyse This button, its findings are dangerous if misinterpreted.
    • Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
  3. doutone

    doutone Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    4
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    O4 - HKLM\..\Run: [OEM05Mon.exe] C:\Windows\OEM05Mon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Gary\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: DesktopEarth AutoStart.lnk = ?
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O13 - Gopher Prefix:
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

    --
    End of file - 7042 bytes

    sry for the delay and thank you for the help
     
  4. DFW

    DFW Malware Specialist

    Joined:
    Jun 12, 2004
    Messages:
    1,458
    Can You please repost the Highjackthis log as the top half of the log is missing, it will have a header like this at the top

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 13:35:32, on 08/10/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Wth the log under it, please post post back with the whole log, as it contains information we need to help clean your system.
     
  5. doutone

    doutone Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    4
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:32:47 PM, on 10/9/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Pure Networks\Network Magic\nmapp.exe
    C:\Windows\OEM05Mon.exe
    C:\Users\Gary\Program Files\DNA\btdna.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\DesktopEarth\DesktopEarth.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Any Video Converter\VideoConverter.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\cmd.exe
    C:\Program Files\Any Video Converter\mencoder.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    O4 - HKLM\..\Run: [OEM05Mon.exe] C:\Windows\OEM05Mon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Gary\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: DesktopEarth AutoStart.lnk = ?
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O13 - Gopher Prefix:
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

    --
    End of file - 7308 bytes


    oops sorry that was my bad
     
  6. DFW

    DFW Malware Specialist

    Joined:
    Jun 12, 2004
    Messages:
    1,458
    You are running a P2P filesharing programme.

    LimeWire & BitTorrent

    • Many of these programmes come with unwanted components bundled with them.
    • If you wish to find out whether the one you're using does click here.
    Please note: Even if you are using a "safe" P2P programme, it is only the programme that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
    I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them
    http://forum.malwareremoval.com/viewtopic.php?t=23812&sid=a609c56441d8a2e5dc8d24e3e96420cc
    Remember, no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download.
    All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them.
    Any program or file that offers you the ability to access non-freeware programs at no cost, e.g., pirated software and/or cracks/key generators for gaining access to legitimate software, is 100% guaranteed to contain malware.

    An often unanticipated and unintended consequence of using p2p programs is that you may be leaving your computer open to access by others without your knowledge or consent.

    NOTE: Under no circumstances should you use p2p filesharing while I am assisting you in ridding your computer of malware,

    My recommendation is you uninstall them, or you will keep getting infected



    Make a uninstall list using HijackThis
    To access the Uninstall Manager you would do the following:

    1. Start HijackThis
    2. Click on the Config button
    3. Click on the Misc Tools button
    4. Click on the Open Uninstall Manager button.


    Click on the Save list... button and specify where you would like to save this file.

    When you press Save button a notepad will open with the contents of that file.
    Simply copy and paste the contents of that notepad here on your next reply.





    Please download ATF Cleaner here by Atribune.
    It does not require any installation and uses minimal system resources.
    It is set up to clean IE, FireFox and Opera, and detects the browsers you have and grays out the other(s.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Recommend UNCHECKING COOKIES if you rely on system remembered passwords.
    • Click the Empty Selected button.

      If you use Firefox browser
    • Click Firefox at the top and choose: Select All EXCEPT FIREFOX SAVED PASSWORDS
    • Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

      If you use Opera browser
    • Click Opera at the top and choose: Select All EXCEPT COOKIES AND SAVED PASSWORDS
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your cookies and saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.



    Run Kaspersky Online AV Scanner

    Right click on your favourite web browser (Internet Explorer, Firefox, etc) and select Run As Administrator to run it.

    Go to Kaspersky website and perform an online antivirus scan.

    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        [*]Archives
        [*]Mail databases
    • Click on My Computer under Scan and then put the kettle on!
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.



    Please post back

    The Uninstall List
    kaspersky online Scan
    A New HJT Log
     
  7. doutone

    doutone Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    4
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    32 Bit HP CIO Components Installer
    4U MP4 Video Converter (version 2.6.8)
    Acrobat.com
    Acrobat.com
    Ad-Aware
    Adobe AIR
    Adobe AIR
    Adobe Flash Player ActiveX
    Adobe Flash Player Plugin
    Adobe Reader 9
    Advanced Audio FX Engine
    Advanced Video FX Engine
    Any Video Converter 2.6.3
    Apple Mobile Device Support
    Apple Software Update
    Ares Tube 3.0
    AVS Video Converter 6
    AVS4YOU Software Navigator 1.2
    Bonjour
    CCleaner (remove only)
    Dell Resource CD
    Dell Webcam Center
    Dell Webcam Manager
    DesktopEarth
    DivX Codec
    DivX Converter
    DivX Player
    DivX Web Player
    Google Desktop
    HijackThis 2.0.2
    HP Customer Participation Program 8.0
    HP Imaging Device Functions 8.0
    HP OCR Software 8.0
    HP Photosmart Essential
    HP Photosmart.All-In-One Driver Software 8.0 .A
    HP Solution Center 8.0
    HP Update
    HPSSupply
    iTunes
    Java(TM) 6 Update 7
    LimeWire 4.18.8
    Live! Cam Avatar Creator
    Live! Cam Avatar v1.0
    McAfee SecurityCenter
    Messenger Plus! Live
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Visual C++ 2005 Redistributable
    Monitor Webcam (SP2208WFP) Driver (1.00.08.0720)
    Mozilla Firefox (3.0.3)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    Panda ActiveScan 2.0
    Pure Networks Network Magic
    QuickTime
    Security Update for 2007 Microsoft Office System (KB951596)
    Security Update for 2007 Microsoft Office System (KB951944)
    Security Update for Microsoft Office Excel 2007 (KB951546)
    Security Update for Microsoft Office OneNote 2007 (KB950130)
    Security Update for Microsoft Office PowerPoint 2007 (KB951338)
    Security Update for Microsoft Office system 2007 (KB951808)
    Security Update for Microsoft Office system 2007 (KB954326)
    Security Update for Microsoft Office Word 2007 (KB950113)
    Spybot - Search & Destroy
    SpywareBlaster 4.1
    Update for Office 2007 (KB946691)
    Windows Live installer

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7 REPORT
    Saturday, October 11, 2008
    Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Saturday, October 11, 2008 19:25:17
    Records in database: 1305334
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    I:\

    Scan statistics:
    Files scanned: 147461
    Threat name: 1
    Infected objects: 1
    Suspicious objects: 0
    Duration of the scan: 02:02:53


    File name / Threat name / Threats count
    C:\Windows.old\Users\Gary\Downloads\installer-5848-19en-Halo-Trial-English.exe Infected: not-a-virus:AdWare.Win32.FakeInstaller.a 1

    The selected area was scanned.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:32:47 PM, on 10/9/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Pure Networks\Network Magic\nmapp.exe
    C:\Windows\OEM05Mon.exe
    C:\Users\Gary\Program Files\DNA\btdna.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\DesktopEarth\DesktopEarth.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Any Video Converter\VideoConverter.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\cmd.exe
    C:\Program Files\Any Video Converter\mencoder.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    O4 - HKLM\..\Run: [OEM05Mon.exe] C:\Windows\OEM05Mon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Gary\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: DesktopEarth AutoStart.lnk = ?
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O13 - Gopher Prefix:
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

    --
    End of file - 7308 bytes
     
  8. DFW

    DFW Malware Specialist

    Joined:
    Jun 12, 2004
    Messages:
    1,458
    Hi doutone

    There's not a lot of Malware showing in any of the logs so far, but we will look a little deeper, are you
    still having any problems?


    Delete suspect files/folders
    Using Windows Explorer, browse for the following files/folders and delete as instructed


    C:\Windows.old\Users\Gary\Downloads\installer-5848-19en-Halo-Trial-English.exe


    Next


    1. Please download Malwarebytes' Anti-Malware and save it to a convenient location.
    2. Double click on mbam-setup.exe to install it.
    3. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
      • Update Malwarebytes' Anti-Malware
        Launch Malwarebytes' Anti-Malware
    4. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
    5. Select the Scanner tab. Click on Perform full scan, then click on Scan.
    6. Leave the default options as it is and click on Start Scan.
    7. When done, you will be prompted. Click OK, then click on Show Results.
    8. Checked (ticked) all items and click on Remove Selected.
    9. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.



    Download OTListIt by OldTimer to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save).
    • Right click on OTListIt.exe and select Run As Administrator to run it. If Windows UAC prompts you, please allow it.
    • Check the box marked Scan All Users and press the Run Scan button.
    • When the scan is complete, two text files will be saved to the Desktop and opened in Notepad:
      • OTListIt.txt <- this one will be maximized
        [*]
        and Extras.txt <-this one will be minimized
    • Make sure Format->Word Wrap is unchecked
    • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of OTListIt.txt and Extras.txt in your reply



    Please post back

    Malwarebytes' Anti-Malware Log
    OTListIt Log
    New HJT Log
     
  9. DFW

    DFW Malware Specialist

    Joined:
    Jun 12, 2004
    Messages:
    1,458
    Hi doutone

    Thank you for the email, If I need any more logs can you please post them into the Thread, it makes it
    a lot easier to read.

    I can not see any signs of any Malware/Infections apart from the one file we have already deleted.

    How is your system running now??
     
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