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hi please help me my webcam does not working anymore

Discussion in 'Windows 7' started by kaxkid, Jan 7, 2013.

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  1. kaxkid

    kaxkid Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
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    here is the detail about my laptop hp g42-388tx
    windows 7 home premium 64 bit
    my webcam hp webcam-101(internal webcam)
    here's the problem when i want to use my webcam it always says cannot connect to your webcam,try selecting another capture device within settings, or close any applications that may be using this webcam:mad:
     
  2. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,990
    First Name:
    Ron
    To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.
     
  3. kaxkid

    kaxkid Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    2
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 1973 Mb
    Graphics Card: ATI Mobility Radeon HD 5470, 512 Mb
    Hard Drives: C: Total - 231601 MB, Free - 20433 MB; D: Total - 15580 MB, Free - 1922 MB; F: Total - 229451 MB, Free - 20481 MB;
    Motherboard: Hewlett-Packard, 1426
    Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
     
  4. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,990
    First Name:
    Ron
    How long ago did it work? If not long ago, have you tried doing a System Restore to a date and time to when it did work? Also, I see you use PC Cleaner Pro, have you used the Registry cleaner in it?
     
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