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Solved High Latancy Spikes

Discussion in 'Networking' started by jlp0456, Jun 4, 2019.

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  1. jlp0456

    jlp0456 Thread Starter

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    I am experiencing spikes in my latency. When I run a ping test in the command prompt i get 7-9 for about 8 of the pings then it will spike to ~2500's. I have tried the netsh wlan set... in the command prompt and that hasn't done anything. I have also contacted my ISP and they said everything looks fine on there end. This issue has only started happening a couple days ago and I haven't changed anything on my computer. I really only notice the problem when I play multiplayer video games (League of Legends, Dota 2) or if I'm using Discord. I don't really see an issue when I'm online using the internet.
     
  2. Couriant

    Couriant Trusted Advisor

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    Hello!

    where are you pinging to?
     
  3. jlp0456

    jlp0456 Thread Starter

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    What do you mean by that?
     
  4. jlp0456

    jlp0456 Thread Starter

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    Oh when I do the ping test? If that's what you're asking then I'm pinging to Google.
     
  5. Couriant

    Couriant Trusted Advisor

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    Sorry, yes. So I can be on the same page, let's do this:

    do the ping again to 3 areas with these commands:

    ping google.com -n 100
    ping yahoo.com -n 100
    ping bbc.com -n 100

    Check each of them to see if you get the same amount of high pings.

    Next do the same ping command to your default gateway IP. If you do not know how to get that, type in ipconfig in command prompt and look for the Default Gateway line for the IP to ping.

    If you get the same results (ie a high ping every x amount of pings) like the others then it may be a router issue.
     
  6. jlp0456

    jlp0456 Thread Starter

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    Google: maximum = 2652 , Lost: 2
    Yahoo: maximum = 2721 , Lost : 3
    BBC : maximum = 1862, Lost : 0
    all three did what I explained in original post

    IP: maximum = 2686, Lost : 0
    did what the other's did
     
  7. jlp0456

    jlp0456 Thread Starter

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    I just ran the same tests on my wife's computer and her latency was fine. maybe that will help too.
     
  8. Couriant

    Couriant Trusted Advisor

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    OK so it looks like the issue will be with your network card. Are you connecting wirelessly or with Ethernet?
     
  9. jlp0456

    jlp0456 Thread Starter

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    wirelessly also I don't have a network card i have a wireless adapter plugged into my computer. I don't know how it could be that, I only bought it about a month ago and it was brand new.
     
  10. Couriant

    Couriant Trusted Advisor

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    Is your wife's computer also wireless?

    For a test you could install the adapter on her computer and disable the others and see if you get the same result.

    What is the make/model of the wifi adapter?
     
  11. jlp0456

    jlp0456 Thread Starter

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    EDUP 802.11AC 1200M Dual-Band USB 3.0 wireless adapter
     
  12. jlp0456

    jlp0456 Thread Starter

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    And yes her computer is wireless, it's a laptop.
     
  13. jlp0456

    jlp0456 Thread Starter

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    I just tested the network adapter on her computer and it worked just fine.
     
  14. Couriant

    Couriant Trusted Advisor

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    OK. So it looks like the issue is with your computer. Is this a branded machine?
     
  15. jlp0456

    jlp0456 Thread Starter

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    no I built the computer myself
     
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