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High Latency to Default Gateway?

Discussion in 'Networking' started by supersrs, Jan 20, 2011.

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  1. supersrs

    supersrs Thread Starter

    Aug 6, 2008
    As of late whenever I, or any of my roommates, browse the internet we have noticed a slower browsing experience, where pages used to load instantly, there is now a noticeable delay in accessing web pages. Also, in playing online video games, whether it be on the PlayStation 3 or PC gaming, high latency is always present. The problem is present whether there is one computer connected, or five, Mac or PC, Wireless a/b/g/n or if connected through the ethernet port. What I ask is: What causes such behavior, and what can I do, if anything, to resolve this issue?

    Running a DGL-4500 D-Link Router with Comcast service.

    A trace route to google shows the following:

    C:\Users\Administrator>tracert www.google.com

    Tracing route to www.l.google.com []
    over a maximum of 30 hops:

    1 560 ms 740 ms 672 ms c-98-208-0-1.hsd1.ca.comcast.net []
    2 66 ms 21 ms 7 ms ge-3-12-ur02.yubacity.ca.sacra.comcast.net []
    3 17 ms 21 ms 12 ms te-9-3-ur01.yubacity.ca.sacra.comcast.net []
    4 374 ms 701 ms 674 ms te-9-1-ar02.sacramento.ca.sacra.comcast.net []
    5 340 ms 156 ms 32 ms te-8-3-ar01.sacramento.ca.sacra.comcast.net []
    6 26 ms 14 ms 9 ms te-0-2-0-4-ar03.sacramento.ca.sacra.comcast.net []
    7 366 ms 530 ms 631 ms pos-0-2-0-0-cr01.sacramento.ca.ibone.comcast.net []
    8 349 ms 118 ms 52 ms pos-0-9-0-0-cr01.sanjose.ca.ibone.comcast.net []
    9 20 ms 30 ms 72 ms pos-0-3-0-0-pe01.529bryant.ca.ibone.comcast.net []
    10 423 ms 590 ms 438 ms as15169-1.529bryant.ca.ibone.comcast.net []
    11 45 ms 15 ms 70 ms
    12 258 ms 377 ms 468 ms
    13 16 ms 20 ms 22 ms

    Trace complete.

    Now, I'm not completely sure at what I'm looking at but I'm going to assume that this isn't what a regular connection shows.

    Line Quality Test:

    Netalyzr Results:

    Any Help is greatly appreciated.
  2. simplefix123


    Jan 13, 2011
    so the problems just started happening? it could be one computers thats on the route from your computer to the actual server may be having issues.
    how long have you been having this issue?
    9/10 i would say one of the routs are having problems. but you could have downloaded some malacious software or something. is your computer slow or is it just the internet and online gaming?
  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Was the line quality test with a computer connected directly to the modem or using the router also? See what you get with the other way.

    Also, what results do you get with modem only and with the router from a test such as Speedtest.net?
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