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High System Usage when Idle

Discussion in 'Windows XP' started by mr_sh33p, Jan 22, 2008.

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  1. mr_sh33p

    mr_sh33p Thread Starter

    Joined:
    Aug 7, 2006
    Messages:
    9
    Hi I have high system usage when idle and do not know why this happening. Please help !

    Thank you :(


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:12:25, on 22/01/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ACTIV Software\ACTIVdriver\ActivDRVservice.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Sophos\Remote Update\cachemgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
    C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Sophos\Remote Update\imonitor.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SMART Notebook Download Plugin - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Technologies Inc\Notebook Software\NotebookPlugin.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1132752121596
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{E99E1213-D5C8-4B75-A730-2493B0E802F1}: NameServer = 213.249.157.16,213.249.157.17
    O20 - AppInit_DLLs: WIKI.DLL
    O23 - Service: ACTIVdriver Control (ActivDRVcontrol) - ACTIV Software Ltd - C:\Program Files\ACTIV Software\ACTIVdriver\ActivDRVservice.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - C:\Program Files\Sophos\Remote Update\cachemgr.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: SMART Board Service - SMART Technologies Inc. - C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    O23 - Service: SMART Web Server - Unknown owner - C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe
    O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
    O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 6310 bytes
     
  2. EyEBaLL_2003

    EyEBaLL_2003

    Joined:
    Jan 22, 2008
    Messages:
    9
    try it in safe mode, if the problem does not occur it is related to a third party driver or app.
    boot back into normal mode and use process explorer from sysinternals to find out which process is causing the activity.
    also try filemon and diskmon as they are helpful tracking down activity on a disk.
    thanks
     
  3. andyroorocks20

    andyroorocks20

    Joined:
    Jul 2, 2007
    Messages:
    10
    what process in task manager is using the most? is it SVCHOST?
     
  4. mr_sh33p

    mr_sh33p Thread Starter

    Joined:
    Aug 7, 2006
    Messages:
    9
    It is the System Idle Process - uses 96% average of CPU is this common? :confused:
     
  5. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    That is perfectly normal and alright nothing to worry about. It is only when the system idle process is low and something else is high that you have a worry.
     
  6. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

    Joined:
    Oct 4, 2000
    Messages:
    8,684
    The System Idle Process is there to account for any processor time that is not being used by running tasks.
    IE in the case of the 96%, your active tasks are using 4% of the CPU and the remaining 96 is allocated to the Idle Task.
    In TaskManager, if you look at the very bottom of the window, the CPU Usage % is the actual percentage in use.
     
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