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High/Unreasonably high ping after 10th hop using tracert. Help!

Discussion in 'Networking' started by BuRnT.SaWcE, May 10, 2013.

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  1. BuRnT.SaWcE

    BuRnT.SaWcE Thread Starter

    Joined:
    Oct 2, 2004
    Messages:
    123
    Hello. I'm currently experiencing high ping times after the 10th hop on my traceroutes, ping seems fine/reasonable at 50ms (though they usually are more stable then they are now, and lower) until it leaves the general location where I live. It's usually fine, but when this problem occurs it is sudden and lasts for quite some time. It's the same on any PC in my house. Is this due to network saturation or what? I pay Shaw $72 a month for this internet, and have problems every week with it, it seems like.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\btnbtn>tracert www.google.com

    Tracing route to www.google.com [74.125.28.105]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 18 ms 23 ms 16 ms rd1no-ge3-0-0-10.cg.shawcable.net [64.59.133.67]

    3 13 ms 16 ms 13 ms 66.163.71.125
    4 47 ms 28 ms 30 ms rc1nr-tge0-9-1-0.wp.shawcable.net [66.163.77.30]

    5 87 ms 47 ms 48 ms rc1wh-ge6-0-0-1.vc.shawcable.net [66.163.77.206]

    6 45 ms 58 ms 45 ms 72.14.211.118
    7 * * 76 ms 209.85.254.120
    8 60 ms 51 ms 51 ms 72.14.237.133
    9 64 ms 60 ms 56 ms 72.14.232.141
    10 86 ms 66 ms 66 ms 72.14.239.51
    11 147 ms 139 ms 138 ms 216.239.46.159
    12 145 ms 153 ms 159 ms 216.239.46.208
    13 180 ms 169 ms 187 ms 64.233.174.125
    14 * * * Request timed out.
    15 163 ms 165 ms 165 ms pc-in-f105.1e100.net [74.125.28.105]

    Trace complete.

    C:\Documents and Settings\btnbtn>tracert www.google.com

    Tracing route to www.google.com [74.125.28.147]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 23 ms 15 ms 16 ms rd1no-ge3-0-0-10.cg.shawcable.net [64.59.133.67]

    3 13 ms 27 ms 21 ms rc2so.cg.shawcable.net [66.163.71.53]
    4 35 ms 37 ms 35 ms 66.163.74.166
    5 60 ms 57 ms 59 ms rc1wh-ge6-0-0-1.vc.shawcable.net [66.163.77.206]

    6 47 ms 47 ms 45 ms 72.14.211.118
    7 56 ms 129 ms 58 ms 209.85.254.120
    8 51 ms 47 ms 66 ms 72.14.237.133
    9 65 ms 65 ms 64 ms 72.14.232.141
    10 69 ms 137 ms 71 ms 72.14.239.51
    11 139 ms * 133 ms 216.239.46.159
    12 149 ms 149 ms 140 ms 216.239.46.208
    13 147 ms 146 ms 144 ms 64.233.174.127
    14 * * * Request timed out.
    15 177 ms 218 ms 181 ms pc-in-f147.1e100.net [74.125.28.147]

    Trace complete.

    C:\Documents and Settings\btnbtn>tracert www.tumblr.com

    Tracing route to www.tumblr.com [66.6.40.18]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 72 ms 63 ms 38 ms rd1no-ge3-0-0-10.cg.shawcable.net [64.59.133.67]

    3 16 ms 19 ms 15 ms rc2so-tge0-3-5-0.cg.shawcable.net [66.163.71.162
    ]
    4 34 ms 47 ms 37 ms 66.163.74.158
    5 30 ms 34 ms 33 ms rc2sc-tge0-8-1-0.wp.shawcable.net [66.163.73.170
    ]
    6 82 ms 87 ms 80 ms 66.163.78.54
    7 76 ms 87 ms 77 ms 206.126.236.86
    8 133 ms 93 ms 82 ms xe-7-1-0.cr1.dca2.us.above.net [64.125.29.5]
    9 87 ms 98 ms 96 ms xe-2-2-0.cr1.lga5.us.above.net [64.125.26.98]
    10 84 ms 81 ms 131 ms xe-2-2-0.mpr1.ewr1.us.above.net [64.125.27.133]

    11 80 ms 80 ms 90 ms xe-1-0-0.mpr2.ewr1.us.above.net [64.125.31.94]
    12 81 ms 131 ms 87 ms 208.184.79.66
    13 106 ms 89 ms 98 ms 66.6.40.18

    Trace complete.

    C:\Documents and Settings\btnbtn>tracert www.google.com

    Tracing route to www.google.com [74.125.28.147]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 22 ms 23 ms 55 ms rd1no-ge3-0-0-10.cg.shawcable.net [64.59.133.67]

    3 15 ms 44 ms 13 ms rc2so.cg.shawcable.net [66.163.71.53]
    4 35 ms 56 ms 53 ms 66.163.74.162
    5 77 ms 83 ms 92 ms rc1so-ge2-0-0-1.cg.shawcable.net [66.163.77.202]

    6 60 ms 63 ms 86 ms 72.14.211.118
    7 58 ms 74 ms 54 ms 209.85.254.120
    8 93 ms 71 ms 48 ms 72.14.237.133
    9 88 ms 57 ms 60 ms 72.14.232.141
    10 75 ms 68 ms 71 ms 72.14.239.51
    11 142 ms 139 ms 138 ms 216.239.46.159
    12 160 ms 175 ms 147 ms 216.239.46.208
    13 170 ms 184 ms 151 ms 64.233.174.127
    14 * * * Request timed out.
    15 171 ms 168 ms 183 ms pc-in-f147.1e100.net [74.125.28.147]

    Trace complete.

    C:\Documents and Settings\btnbtn>

    Thank-you for your time.
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,801
    First Name:
    James
    more than 200ms is a problem... 100ms is not. Besides Shaw can't do anything with the 10th hop as that appears to be Google.
     
  3. BuRnT.SaWcE

    BuRnT.SaWcE Thread Starter

    Joined:
    Oct 2, 2004
    Messages:
    123
    It's just that it's the same for every site. 3x latency to anywhere so the tumblr tracert is better there, but still much higher then normal. So it's not just google.
     
  4. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,801
    First Name:
    James
    Run a speed test and find out if you are getting what you are paying for.
     
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