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Highjack This Log PLEASE HELP!!!

Discussion in 'Virus & Other Malware Removal' started by joejizzo, Jul 20, 2006.

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  1. joejizzo

    joejizzo Thread Starter

    Joined:
    Jun 11, 2006
    Messages:
    2
    Hello,

    My friends computer is totally screwed up with viruses and popups. I made a highjack this log of his computer. Can someone please help me and show me what shouldnt be there and how to remove it safely. I greatly appreciate any help of any kind. Thanks in advance.

    Here it is:

    Logfile of HijackThis v1.99.1
    Scan saved at 8:48:26 PM, on 07/18/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\RG91ZyBTZWRnd2ljaw\command.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Network Monitor\netmon.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
    C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    C:\WINDOWS\system32\mptft.exe
    C:\WINDOWS\system32\ssn6tuu.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
    C:\WINDOWS\system32\ssec.exe
    C:\WINDOWS\system32\tfthot.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\dfndrac_6.exe
    C:\WINDOWS\v1201.exe
    C:\WINDOWS\system32\ASEMBL~1\alg.exe
    C:\Program Files\EZ-DUB\EZ-DUB.exe
    C:\Program Files\TClock\TClock.exe
    C:\Program Files\TClock\tcdll.tc.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBCPSWX.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBCJSWX.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Doug Sedgwick\Desktop\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cincinnatibell.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=20065&k=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=20065&k=
    R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\pdcuh.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,bxjyrxa.exe
    O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: ToolBar888 - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\Program Files\ToolBar888\MyToolBar.dll
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
    O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    O4 - HKLM\..\Run: [ftexc] C:\WINDOWS\system32\mptft.exe
    O4 - HKLM\..\Run: [Hhl7RfpJ] "C:\WINDOWS\system32\ssn6tuu.exe"
    O4 - HKLM\..\Run: [newname] C:\\nwnmac_6.exe
    O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
    O4 - HKLM\..\Run: [Configuration Manager] C:\WINDOWS\cfg32.exe
    O4 - HKLM\..\Run: [w0015389.dll] RUNDLL32.EXE w0015389.dll,I2 0013f47000015389
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [keyboard] C:\\kybrdaca_6.exe
    O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKLM\..\Run: [defender] C:\\dfndrac_6.exe
    O4 - HKLM\..\Run: [ACTX1] C:\WINDOWS\v1201.exe
    O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TClock.exe] C:\Program Files\TClock\tclock_install.exe
    O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKCU\..\Run: [Sen] "C:\WINDOWS\system32\ASEMBL~1\alg.exe" -vt yazb
    O4 - HKCU\..\Run: [Vaauy] C:\WINDOWS\SYSTEM32\W?nSxS\w?aclt.exe
    O4 - Global Startup: EZ-DUB Finder.lnk = C:\Program Files\EZ-DUB\EZ-DUB.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &MyToolBar Search - res://C:\Program Files\ToolBar888\MyToolBar.dll/MENUSEARCH.HTM
    O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll
    O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll
    O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
    O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\system32\shdocvw.dll (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.cincinnatibell.com/
    O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://supportsoft.adelphia.net/sdccommon/download/tgctlins.cab
    O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freeware/installdrivecleanerstart.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {4AD73894-A895-4FC2-B233-299867E08753} - http://apps.deskwizz.com/ax/adwerkz.cab
    O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.media-motor.net/cabs/joysavsht.cab
    O16 - DPF: {886DDE35-E955-11D0-A707-000000881958} - http://69.56.176.75/webplugin.cab
    O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} - http://awbeta.net-nucleus.com/FIX/WinATS.cab
    O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/installers/cab/WinAntiVirusPro2006FreeInstall.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4774/mcfscan.cab
    O18 - Filter: text/html - {624A3CDB-8C0A-4902-8480-191582C8498E} - C:\WINDOWS\system32\x3cqp0.dll
    O20 - AppInit_DLLs: repairs303169590.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\wpapi.dll
    O20 - Winlogon Notify: Shell Extentions - C:\WINDOWS\system32\fp6603jse.dll (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\RG91ZyBTZWRnd2ljaw\command.exe
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: SpywareCleanerService - Unknown owner - C:\Program Files\Spyware Cleaner\SCService.exe (file missing)
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
     
  2. dahli

    dahli

    Joined:
    Oct 29, 2004
    Messages:
    14
    Hello,

    Copy everything inside the quote box below (starting with dir) and paste it into notepad. Go up to "File > Save As" and click the drop-down box to change the "Save As Type" to "All Files". Save it as findfile.bat on your Desktop.
    Locate findfile.bat on your Desktop and double-click on it. It will open Notepad with some text in it. Please post the contents of that Notepad here along with a new HiJackThis log.
     
  3. joejizzo

    joejizzo Thread Starter

    Joined:
    Jun 11, 2006
    Messages:
    2
    hey, someone else in another forum told me to do this, does it sound correct, or should i not do it, and do what you said to do. please reply. thanks for your help. its greatly appreciated.


    Welcome to Castlecops!!!!
    You might find it helpful to printout my instructions

    Click My Computer, then C:\
    In the menu bar, File->New->Folder.
    That will create a folder named New Folder, which you can rename to "BFU"

    Please download Brute Force Uninstaller to your desktop.


    Right click the BFU folder on your desktop, and choose Extract All

    Click "Next"

    In the box to choose where to extract the files to,

    Click "Browse"

    Click on the + sign next to "My Computer"

    Click on "Local Disk (C or whatever your primary drive is

    Click "Make New Folder"

    Type in BFU

    Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

    3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
    Save it in the same folder you made earlier (c:\BFU).


    Do not run the Uninstaller and the Remover yet.

    Please reboot into Safemode:
    Turn on the computer.
    Immediately begin tapping the F8 key.
    Use the arrow keys to highlight Safe Mode and press the Enter key.

    Open My Computer and navigate to the c:\BFU folder. Start the Brute Force Uninstaller by doubleclicking BFU.exe

    Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu

    Press execute and let it do its job.

    Wait for the complete script execution box to pop up and press OK.
    Press exit to terminate the BFU program.

    Reboot back into Normal MOde
    ============================================

    Please download Combofix: http://download.bleepingcomputer.com/sUBs/combofix.exe
    and save to the desktop.

    1. Double click on combo.exe & follow the prompts.
    2. When finished, it will produce a logfile located at C:\ComboFix.txt.


    Note:
    Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.

    =============================================

    Download and scan with Ewido Anti-Spyware v4.0
    1. After download, double click on the file to launch the install process.
    2. Choose a language, click "OK" and then click "Next".
    3. Read the "License Agreement" and click "I Agree".
    4. Accept default installation path: C:\Program Files\ewido anti-spyware 4.0, click "Next", then click "Install".
    5. After setup completes, click "Finish" to start the program automatically or launch ewido by double-clicking its icon on your desktop or in the system tray.
    6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
    7. Then right click on ewdio in the system tray and uncheck "Start with Windows".
    8. Go to Start > Run and type: services.msc
    Press "OK".

    Click the "Extended tab" and scroll down the list to find ewido anti-spyware 4.0 guard.

    When you find the guard service, double-click on it.

    In the Properties Window > General Tab that opens, click the "Stop" button.

    From the drop-down menu next to "Startup Type", click on "Manual".

    Now click "Apply", then "OK" and close the Services window.
    9. Select the "Update" button and click "Start update". If you are having problems with the updater, manually update with the Ewido Full database installer from here.

    Once the updates are installed do the following:
    1. Click on the "Scanner" button and choose the "Settings" tab.

    Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.

    Under "How to Scan?" check all (default).

    Under "Possibly unwanted software" check all (default).

    Under "What to Scan?" make sure "Scan every file" is selected (default).

    Under "Reports" select "Automatically generate report after every scan and UNcheck "Only if threats were found".
    2. Click the "Scan" tab to return to scanning options.
    3. Click "Complete System Scan" to start.
    4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

    IMPORTANT! Don't save the report before you have clicked the Apply all actions button. If you do it will make it more difficult for the helper to interpret the report.

    5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\ewido anti-spyware 4.0\Reports\
    6. Exit Ewido when done and submit the log report in your next response.

    Note: Close all open windows, programs, and DO NOT USE the computer while Ewido is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper Ewido's ability to clean properly and may result in reinfection.

    Note: If Ewido "crashes" or "hangs" during the scan, try scanning again by doing this:
    1. Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.

    2. If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.

    ==============================================

    In your next reply, please include a fresh Hijackthis log, combofix.txt and Ewido log. Thanks. Let me know how everything is running????
     
  4. dahli

    dahli

    Joined:
    Oct 29, 2004
    Messages:
    14
    You can follow those directions - they will probably have you do my step later in the fix. Please stick with one forum for the fix - it is easier and doesn't waste other volunteer's time.
     
  5. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
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