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Hijack Help

Discussion in 'Virus & Other Malware Removal' started by Justagirl321, Sep 14, 2004.

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  1. Justagirl321

    Justagirl321 Thread Starter

    Joined:
    Oct 5, 2002
    Messages:
    45
    Hello everyone!
    My computer is haunted. I went to sleep, woke up, and had a bunch of things downloaded and installed on my computer. It has randomly done this twice already. Scince then, the popups are rediculous..please help! Thanks!
    :(

    (Oh, I should mention that I did a scan at housecall yesterday and it picked up Malware.worm-bagle.AG....and Troj Dyfuca.m
    I think I cleaned it though. Ill probably do another scan later.


    Logfile of HijackThis v1.97.7
    Scan saved at 9:27:57 AM, on 9/14/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\documents and settings\amy\local settings\temp\7.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\PROGRA~1\Web Offer\wo.exe
    C:\Program Files\Internet Optimizer\optimize.exe
    C:\Program Files\Internet Optimizer\actalert.exe
    C:\Program Files\AutoUpdate\AutoUpdate.exe
    C:\WINDOWS\System32\blabkend.exe
    C:\WINDOWS\System32\bs5fnet.exe
    C:\Program Files\CxtPls\CxtPls.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\America Online 9.0\aolwbspd.exe
    C:\Program Files\Web_Rebates\WebRebates1.exe
    C:\Program Files\Web_Rebates\WebRebates0.exe
    C:\Documents and Settings\AMY\My Documents\My Pictures\HijackThis.exe
    C:\WINDOWS\System32\msjint40.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hometown.aol.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll (file missing)
    O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
    O2 - BHO: (no name) - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
    O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll
    O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
    O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\AMY\Local Settings\Temp\gptUM.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [7] C:\documents and settings\amy\local settings\temp\7.exe
    O4 - HKLM\..\Run: [ZX] C:\documents and settings\amy\local settings\temp\ZX.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [s73h3mS] blabkend.exe
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\ares.exe" -h
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
    O4 - HKCU\..\Run: [uleadphotoexplorer8_res] C:\WINDOWS\System32\uleadphotoexplorer8_res.exe
    O4 - HKCU\..\Run: [msjint40] C:\WINDOWS\System32\msjint40.exe
    O4 - HKCU\..\Run: [dwsnRge9e] bs5fnet.exe
    O4 - HKLM\..\RunOnce: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" "+b1"
    O4 - HKLM\..\RunOnce: [djtopr1150.exe] "C:\DOCUME~1\AMY\LOCALS~1\Temp\djtopr1150.exe"
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab
    O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6C378639-0221-44E3-9DEE-D590A2A7119D}: NameServer = 205.188.146.146
     
    Justagirl321, Sep 14, 2004
    #1
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Go to Add/Remove programs and uninstall Web Rebates.

    Restart your computer.

    Also a new version of Hijack This has been released so get rid of the old one and Click here to download the new one, come back here and post the log from it.
     
    Flrman1, Sep 14, 2004
    #2
  3. Justagirl321

    Justagirl321 Thread Starter

    Joined:
    Oct 5, 2002
    Messages:
    45
    Thanks for the quick reply. I cannot get webrebates to uninstall..It asks me if I would like to restart my computer when uninstall is complete, I click Yes..Nothing happens...

    heres my new log:


    Logfile of HijackThis v1.98.2
    Scan saved at 9:41:40 AM, on 9/14/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\documents and settings\amy\local settings\temp\7.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\PROGRA~1\Web Offer\wo.exe
    C:\Program Files\Internet Optimizer\optimize.exe
    C:\Program Files\Internet Optimizer\actalert.exe
    C:\Program Files\AutoUpdate\AutoUpdate.exe
    C:\WINDOWS\System32\blabkend.exe
    C:\WINDOWS\System32\bs5fnet.exe
    C:\Program Files\CxtPls\CxtPls.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\America Online 9.0\aolwbspd.exe
    C:\Program Files\Web_Rebates\WebRebates1.exe
    C:\Program Files\Web_Rebates\WebRebates0.exe
    C:\WINDOWS\notepad.exe
    C:\DOCUME~1\AMY\LOCALS~1\Temp\Temporary Internet Files\Content.IE5\I1NGUIZK\hijackthis[1].exe
    C:\WINDOWS\System32\msjint40.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hometown.aol.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll (file missing)
    O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
    O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
    O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll
    O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
    O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\AMY\Local Settings\Temp\gptUM.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [7] C:\documents and settings\amy\local settings\temp\7.exe
    O4 - HKLM\..\Run: [ZX] C:\documents and settings\amy\local settings\temp\ZX.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [s73h3mS] blabkend.exe
    O4 - HKLM\..\RunOnce: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" "+b1"
    O4 - HKLM\..\RunOnce: [djtopr1150.exe] "C:\DOCUME~1\AMY\LOCALS~1\Temp\djtopr1150.exe"
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\ares.exe" -h
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
    O4 - HKCU\..\Run: [uleadphotoexplorer8_res] C:\WINDOWS\System32\uleadphotoexplorer8_res.exe
    O4 - HKCU\..\Run: [msjint40] C:\WINDOWS\System32\msjint40.exe
    O4 - HKCU\..\Run: [dwsnRge9e] bs5fnet.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab
    O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6C378639-0221-44E3-9DEE-D590A2A7119D}: NameServer = 205.188.146.146
    O21 - SSODL: SARU - {FF5D8CC8-DE01-4964-89F1-648E43271415} - C:\WINDOWS\System32\mssaru.dll
     
    Justagirl321, Sep 14, 2004
    #3
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    I see you are running Hijack This from a temp folder now. This is a bad idea because it cannot create and restore backups from there. You need to create a new folder in My Documents and name it Hijack This. Move the hijackthis.exe from the temp folder to the Hijack This folder you created. That way it can create and restore backups if needed. HJT will store the backups in the same location that it is run from.

    After moving it, Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm

    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll (file missing)

    O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll

    O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll

    O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll

    O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)

    O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\AMY\Local Settings\Temp\gptUM.dll

    O4 - HKLM\..\Run: [7] C:\documents and settings\amy\local settings\temp\7.exe

    O4 - HKLM\..\Run: [ZX] C:\documents and settings\amy\local settings\temp\ZX.exe

    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe

    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"

    O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe

    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

    O4 - HKLM\..\Run: [s73h3mS] blabkend.exe

    O4 - HKLM\..\RunOnce: [djtopr1150.exe] "C:\DOCUME~1\AMY\LOCALS~1\Temp\djtopr1150.exe

    O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe

    O4 - HKCU\..\Run: [msjint40] C:\WINDOWS\System32\msjint40.exe

    O4 - HKCU\..\Run: [dwsnRge9e] bs5fnet.exe

    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

    O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab

    O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab

    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

    O21 - SSODL: SARU - {FF5D8CC8-DE01-4964-89F1-648E43271415} - C:\WINDOWS\System32\mssaru.dll

    Restart to safe mode.

    How to start your computer in safe mode

    Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Now find and delete these files:

    C:\WINDOWS\System32\dp-him.exe
    C:\WINDOWS\System32\msjint40.exe
    C:\WINDOWS\System32\blabkend.exe
    C:\WINDOWS\System32\bs5fnet.exe

    Delete these folders:

    C:\Program Files\Internet Optimizer
    C:\Program Files\Web_Rebates
    C:\Program Files\AutoUpdate
    C:\Program Files\Web Offer

    Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


    Empty the Recycle Bin



    IMPORTANT!: I highly recommend that you go to Windows update and install all "Critical Updates and Service Packs" ASAP!. This will patch numerous security holes in IE and Windows. Many baddies get on your machine by taking advantage of these vulnerabilities. As your machine stands now it is wide open to attack from all sorts of nasties. You need to get these updates IMMEDITELY!

    Note: At this time I cannot and do not recommend that you install Service Pack 2. See here for more info:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;884130

    And here:

    http://support.microsoft.com/default.aspx?kbid=842242

    And here:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;878474
     
    Flrman1, Sep 14, 2004
    #4
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  1. bj nick

    New Laptop plagued by browser hijacker....help!

    bj nick, Nov 2, 2019, in forum: Virus & Other Malware Removal
    Replies:
    0
    Views:
    583
    bj nick
    Nov 2, 2019
  2. genubi

    New Hijacked

    genubi, Nov 24, 2019, in forum: Virus & Other Malware Removal
    Replies:
    0
    Views:
    277
    genubi
    Nov 24, 2019
  3. lubr

    In Progress i need help really bad..

    lubr, Jan 5, 2020, in forum: Virus & Other Malware Removal
    Replies:
    3
    Views:
    268
    iMacg3
    Jan 7, 2020
  4. lp2xxx

    In Progress StartupCheckLibrary.dll &winscomrssrv.dll Missing, help!

    lp2xxx, Jan 3, 2020, in forum: Virus & Other Malware Removal
    Replies:
    1
    Views:
    253
    iMacg3
    Jan 5, 2020
  5. BigPotato

    New Slow laptop need help

    BigPotato, Dec 14, 2019, in forum: Virus & Other Malware Removal
    Replies:
    4
    Views:
    478
    Cookiegal
    Dec 14, 2019
Thread Status:
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Short URL to this thread: https://techguy.org/273836

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