1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

hijack log help

Discussion in 'Virus & Other Malware Removal' started by buckslayer, Jan 31, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. buckslayer

    buckslayer Thread Starter

    Joined:
    Sep 28, 2004
    Messages:
    108
    think I have small problem
    home page on internet goes to something else and things have slowed down.

    any help with hijack log please.

    Logfile of HijackThis v1.99.1
    Scan saved at 9:17:48 AM, on 1/31/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\csrss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    F:\WINDOWS\Explorer.EXE
    F:\Program Files\Norton Internet Security\ISSVC.exe
    F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    F:\WINDOWS\system32\spoolsv.exe
    F:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    F:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    f:\program files\common files\mcafee\mna\mcnasvc.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    F:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    f:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    F:\PROGRA~1\McAfee\MPS\mps.exe
    F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    F:\Program Files\Spyware Doctor\sdhelp.exe
    f:\PROGRA~1\mcafee.com\agent\mcagent.exe
    F:\Program Files\McAfee\MPS\mpsevh.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    F:\WINDOWS\system32\wdfmgr.exe
    F:\Program Files\Common Files\Symantec Shared\ccApp.exe
    F:\Program Files\Spyware Doctor\swdoctor.exe
    F:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    F:\WINDOWS\system32\ctfmon.exe
    F:\Program Files\Volumouse\volumouse.exe
    F:\Program Files\Microsoft Hardware\Mouse\POINT32.EXE
    F:\WINDOWS\System32\alg.exe
    F:\WINDOWS\system32\wuauclt.exe
    F:\Program Files\Messenger\msmsgs.exe
    F:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O1 - Hosts: 127.0.
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - F:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - F:\Program Files\Video ActiveX Object\isaddon.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - f:\program files\mcafee\virusscan\scriptcl.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - F:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [LXCGCATS] rundll32 F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,[email protected]
    O4 - HKCU\..\Run: [Spyware Doctor] "F:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [DW4] "F:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [$Volumouse$] "F:\Program Files\Volumouse\volumouse.exe" /nodlg
    O4 - Global Startup: Microsoft Mouse.lnk = F:\Program Files\Microsoft Hardware\Mouse\dplaunch.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {0441781A-3075-4C8F-9FDB-A6BCAE8769A1} (vmLaunch Class) - http://downloads.comcast.net/videomail/vmLauncher.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/212ec0ac690832cb0418/netzip/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106333032744
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://83.215.250.50/activex/AxisCamControl.ocx
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
    O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: hirtellous - {fa19bd7e-50bc-4203-80ac-c4edc81ca9a3} - (no file)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - F:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - F:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: lxcg_device - - F:\WINDOWS\system32\lxcgcoms.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - F:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - f:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - f:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - F:\PROGRA~1\McAfee\MPS\mps.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - F:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new hijack log.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning: running option #2 on a non infected computer will remove your Desktop background.
     
  3. buckslayer

    buckslayer Thread Starter

    Joined:
    Sep 28, 2004
    Messages:
    108
    New HiJack log and smitfraudfix report

    first is the HiJack log

    Logfile of HijackThis v1.99.1
    Scan saved at 11:50:00 AM, on 1/31/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\csrss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    F:\Program Files\Norton Internet Security\ISSVC.exe
    F:\WINDOWS\Explorer.EXE
    F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    F:\WINDOWS\system32\spoolsv.exe
    F:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    F:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    f:\program files\common files\mcafee\mna\mcnasvc.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    F:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    f:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    F:\PROGRA~1\McAfee\MPS\mps.exe
    F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    F:\Program Files\Spyware Doctor\sdhelp.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    F:\Program Files\McAfee\MPS\mpsevh.exe
    F:\WINDOWS\system32\wdfmgr.exe
    F:\Program Files\Common Files\Symantec Shared\ccApp.exe
    F:\Program Files\Spyware Doctor\swdoctor.exe
    f:\PROGRA~1\mcafee.com\agent\mcagent.exe
    F:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    F:\WINDOWS\system32\ctfmon.exe
    F:\Program Files\Volumouse\volumouse.exe
    F:\WINDOWS\System32\alg.exe
    F:\WINDOWS\System32\wbem\wmiprvse.exe
    F:\WINDOWS\system32\wuauclt.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Microsoft Hardware\Mouse\POINT32.EXE
    F:\Program Files\Hijackthis\HijackThis.exe
    F:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O1 - Hosts: 127.0.
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - F:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - f:\program files\mcafee\virusscan\scriptcl.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - F:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [LXCGCATS] rundll32 F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,[email protected]
    O4 - HKCU\..\Run: [Spyware Doctor] "F:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [DW4] "F:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [$Volumouse$] "F:\Program Files\Volumouse\volumouse.exe" /nodlg
    O4 - Global Startup: Microsoft Mouse.lnk = F:\Program Files\Microsoft Hardware\Mouse\dplaunch.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {0441781A-3075-4C8F-9FDB-A6BCAE8769A1} (vmLaunch Class) - http://downloads.comcast.net/videomail/vmLauncher.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/212ec0ac690832cb0418/netzip/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106333032744
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://83.215.250.50/activex/AxisCamControl.ocx
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
    O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - F:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - F:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: lxcg_device - - F:\WINDOWS\system32\lxcgcoms.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - F:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - f:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - f:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - F:\PROGRA~1\McAfee\MPS\mps.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - F:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



    now smitfraudfix report

    SmitFraudFix v2.137

    Scan done at 11:41:03.82, Wed 01/31/2007
    Run from F:\Documents and Settings\Jason Galayda\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in safe mode

    »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "cholecyst"="{ee2975b6-e8d5-405e-8448-8fe9590f6cfb}"


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{fa19bd7e-50bc-4203-80ac-c4edc81ca9a3}"="hirtellous"


    »»»»»»»»»»»»»»»»»»»»»»»» Killing process


    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

    GenericRenosFix by S!Ri


    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

    F:\WINDOWS\system32\1024\ Deleted
    F:\Program Files\Virus-Burst\ Deleted

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""


    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

    Registry Cleaning done.

    »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Download Hoster from here:
    www.funkytoad.com/download/hoster.zip
    Run the program Hoster and press Restore Original Hosts, OK, and Exit Program.
    ======================
    YOu appear to have both Norton and McAfee - remove one of them - you only want one active AV on a system

    ===============
    Log looks fine but lets do this

    Download Superantispyware

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.
     
  5. buckslayer

    buckslayer Thread Starter

    Joined:
    Sep 28, 2004
    Messages:
    108
    SUPERAntiSpyware Scan Log
    Generated 01/31/2007 at 02:42 PM

    Application Version : 3.5.1016

    Core Rules Database Version : 3175
    Trace Rules Database Version: 1185

    Scan type : Complete Scan
    Total Scan Time : 01:32:30

    Memory items scanned : 459
    Memory threats detected : 0
    Registry items scanned : 5528
    Registry threats detected : 9
    File items scanned : 36646
    File threats detected : 0

    Registry Cleaner Trial
    HKCR\Install.Install
    HKCR\Install.Install\CLSID
    HKCR\Install.Install\CurVer
    HKCR\Install.Install.1
    HKCR\Install.Install.1\CLSID

    Trojan.Media-Codec
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup#DisplayName
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup#UninstallString
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\run#none [ F:\Program Files\Video ActiveX Object\pmsngr.exe ]



    Logfile of HijackThis v1.99.1
    Scan saved at 3:35:40 PM, on 1/31/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\csrss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    F:\Program Files\Norton Internet Security\ISSVC.exe
    F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    F:\WINDOWS\Explorer.EXE
    F:\WINDOWS\system32\spoolsv.exe
    F:\Program Files\Common Files\Symantec Shared\ccApp.exe
    F:\Program Files\Spyware Doctor\swdoctor.exe
    F:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    F:\WINDOWS\system32\ctfmon.exe
    F:\Program Files\Volumouse\volumouse.exe
    F:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    F:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    F:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    f:\program files\common files\mcafee\mna\mcnasvc.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    F:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    f:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    F:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    F:\PROGRA~1\McAfee\MPS\mps.exe
    F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    F:\Program Files\Spyware Doctor\sdhelp.exe
    f:\PROGRA~1\mcafee.com\agent\mcagent.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Microsoft Hardware\Mouse\POINT32.EXE
    F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    F:\Program Files\McAfee\MPS\mpsevh.exe
    F:\WINDOWS\system32\wdfmgr.exe
    F:\PROGRA~1\McAfee\MSC\mcinfo.exe
    F:\Program Files\Messenger\msmsgs.exe
    F:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - F:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - f:\program files\mcafee\virusscan\scriptcl.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - F:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [LXCGCATS] rundll32 F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,[email protected]
    O4 - HKCU\..\Run: [Spyware Doctor] "F:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [DW4] "F:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [$Volumouse$] "F:\Program Files\Volumouse\volumouse.exe" /nodlg
    O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Microsoft Mouse.lnk = F:\Program Files\Microsoft Hardware\Mouse\dplaunch.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {0441781A-3075-4C8F-9FDB-A6BCAE8769A1} (vmLaunch Class) - http://downloads.comcast.net/videomail/vmLauncher.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/212ec0ac690832cb0418/netzip/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106333032744
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://83.215.250.50/activex/AxisCamControl.ocx
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
    O20 - Winlogon Notify: !SASWinLogon - F:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - F:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - F:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: lxcg_device - - F:\WINDOWS\system32\lxcgcoms.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - F:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - f:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - F:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - f:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - F:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - F:\PROGRA~1\McAfee\MPS\mps.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - F:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  6. buckslayer

    buckslayer Thread Starter

    Joined:
    Sep 28, 2004
    Messages:
    108
    I also can not get my e-mail through outlook express.

    keeps telling me my pop3 server isnot responding.
    but I can go to comcast.net and get my mail.
    why isn't outlook express connecting anymore?
     
  7. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You log is clean, but you still have Norton and McAfee - one must go

    I suspect your firewall is preventing the mail
     
  8. buckslayer

    buckslayer Thread Starter

    Joined:
    Sep 28, 2004
    Messages:
    108
    I found out the mail problem

    I recently downloaded Mcafee 'cuz it's free through ISP and have had Norton for a few years now. You said that that would cause conflict. well I just removed my Norton and now everything is perfect with mail

    Thanks alot for the help
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/539902

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice