Hijack log. Mouse problems

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prowler351

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Joined
Jan 5, 2002
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478
Mouse has been jumping all over and clicking, but not in safe mode, even does it when you disable touchpad on the laptop and try using an external mouse. Using an external mouse worked for a few days before it started doing it to that one too. Still works fine in safe mode though. This was very hard to get because of the mouse situation, but here's my HJT in regular boot mode.
 

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prowler351

Thread Starter
Joined
Jan 5, 2002
Messages
478
You guys couldn't find any problems either I'm guessing then? My fire chief wants me to try calling his comp tech guy, but I'm sure ill be wiping the computer after that. I doubt he'll know anything more than myself or this community could. Its a laptop that goes in one of our fire engines.
 
Joined
Apr 25, 2010
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Hello, prowler351
Welcome to the TechSupportGuy Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.



Please take note of some guidelines for this fix:

  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.



Sorry for the delay in response. If you still need help, please do the following.



  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the
    icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
 

prowler351

Thread Starter
Joined
Jan 5, 2002
Messages
478
Yeah. It hasn't been fixed yet so I'd still like your help here.

Before I start doing what you asked I'll need to know if this will still work just as well in operating from Safe mode, as any mouse i plug in or try to use has the problem.I have also succeeded at using a system restore over a month before the problem started, but it had no effect at helping the situation.

I'll be off work until the 16th, so I won't be able to get this done until either the 16th or the 18th.
 
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