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Hijack Log - Need Interpretation

Discussion in 'Earlier Versions of Windows' started by unit213, Sep 22, 2003.

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  1. unit213

    unit213 Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    78
    I'm having difficutly with Explorer crashing on me whenever I run IE6. I have Win98 currently FWIW. I believe it's related to endless adware and spyware. I've already run Ad-aware and the latest version of Norton's in an effort to clean things up.

    Can someone interpret this hijack log for me please. I see a few items in there that I know should not be (Clear search) for example.

    Any help would be greatly appreciated...

    Dan
     

    Attached Files:

  2. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    Posting Unit213's HJT log file to make it easer for all to read and comment on.


    Logfile of HijackThis v1.97.2
    Scan saved at 2:37:50 AM, on 9/22/2003
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\STARTER.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
    C:\WINDOWS\Profiles\Jen\Desktop\3DMOUSED.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\WINDOWS\TEMP\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gump.net/search/index.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=122396
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=122396
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=122396
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = +w
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
    O2 - BHO: (no name) - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\SYSTEM\TRNC.DLL
    O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\PROGRAM FILES\LYCOS\SIDESEARCH\SIDESEARCH1211.DLL (file missing)
    O2 - BHO: (no name) - {BC0D2038-2DE5-4A6F-92BC-B18A3E0DE32A} - (no file)
    O2 - BHO: (no name) - {39AF31DD-EAFC-45EA-A56C-385B52E25CC0} - (no file)
    O2 - BHO: (no name) - {4CEBBC6B-5CEE-4644-80CF-38980BAE93F6} - (no file)
    O2 - BHO: (no name) - {6B12DABB-0B7C-44FA-B0B3-4BAFF3790256} - (no file)
    O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\PROGRAM FILES\CLEARSEARCH\IE_CLRSCH.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\PROGRAM FILES\E2G\IEBHOS.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
    O4 - Startup: Shortcut to 3dmoused.lnk = C:\WINDOWS\Profiles\Jen\Desktop\3DMOUSED.EXE
    O4 - User Startup: Shortcut to 3dmoused.lnk = C:\WINDOWS\Profiles\Jen\Desktop\3DMOUSED.EXE
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
    O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
    O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
    O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
    O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
    O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
    O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
    O9 - Extra button: RealGuide (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Sidesearch (HKLM)
    O9 - Extra button: ComcastHSI (HKCU)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing
    O12 - Plugin for .mts: C:\Program Files\MetaCreations\MetaStream\npmetastream.dll
    O12 - Plugin for .pdf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: Serome Web2Phone - http://www.dialpad.com/applet/vscp.cab
    O16 - DPF: Dialpad Java Applet - http://dialpad.com/applet/src/vscp.cab
    O16 - DPF: {8AC0DECF-701B-11D3-8EA6-009027232FFE} - http://media.intelweboutfitter.com/outfitter/tkm/bin/tkmlite.cab
    O16 - DPF: {BD11A280-2E73-11CF-B6CF-00AA00A74DAF} - http://images.bonzi.com/freebuddy/wd/bbsetupfrn.exe
    O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
    O16 - DPF: {2E3811E9-5504-11D0-A1C4-444553540000} (Tree.PracticeTree) - http://www.prestage.com/ActiveX/holeshot.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {459729AC-727D-4D97-B18A-72EE224EFEC0} - http://defender.veloz.com/pub/download/scandl_lycos.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37648.5332291667
    O16 - DPF: {FC327B3F-377B-4CB7-8B61-27CD69816BC3} - http://akweb.whenu.com/WsCsAutoWCCS0017.cab
    O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/logitech/ver1.3.1.2083/bin/imvid.cab
    O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activexinstallers/303/nCaseInstaller.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab
    O16 - DPF: {E6D5237D-A6C7-4C83-A67F-F9F15586FA62} (SBFullInst Control) - http://www.spyblast.com/download/SBFull.cab
    O16 - DPF: {10000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/TURB8106/turbo.cab?id=6612101
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50026/QDow.cab
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.netpaloffers.net/NetpalOffers/Trancos/trnc.cab
     
  3. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
  4. unit213

    unit213 Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    78
    Thanks NiteHawk. I ran the program you suggested...

    Done!

    - 0 registry values were killed
    - Hostsfile was OK
    - Bootconf.exe was not present
    - Trusted Zone was OK
    - User stylesheet was OK
    - Oemsyspnp.inf was not present
    - Svchost32.exe was not present
    - Msspi.dll Winsock hook was not present
    - Msinfo.exe was not present
    - Winshow.dll BHO was not present

    Windows 98 (4.10.2222)
    CWShredder v1.13.3
    Written by Merijn - [email protected]

    For any additional help with this program or removing CWS, visit http://www.spywareinfo.com/forums/
     
  5. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    In Hijack This, check ALL of the following items. Double check so as to be sure not to miss a single one.
    Next, close all browser Windows, and have HT fix all checked.

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gump.net/search/index.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=122396
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=122396
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=122396
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = +w
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

    O2 - BHO: (no name) - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - (no file)
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\SYSTEM\TRNC.DLL
    O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\PROGRAM FILES\LYCOS\SIDESEARCH\SIDESEARCH1211.DLL (file missing)

    O2 - BHO: (no name) - {BC0D2038-2DE5-4A6F-92BC-B18A3E0DE32A} - (no file)
    O2 - BHO: (no name) - {39AF31DD-EAFC-45EA-A56C-385B52E25CC0} - (no file)
    O2 - BHO: (no name) - {4CEBBC6B-5CEE-4644-80CF-38980BAE93F6} - (no file)
    O2 - BHO: (no name) - {6B12DABB-0B7C-44FA-B0B3-4BAFF3790256} - (no file)

    O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\PROGRAM FILES\CLEARSEARCH\IE_CLRSCH.DLL
    O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\PROGRAM FILES\E2G\IEBHOS.DLL


    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

    O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
    O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
    O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
    O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
    O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
    O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
    O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm

    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing

    O16 - DPF: Dialpad Java Applet - http://dialpad.com/applet/src/vscp.cab
    O16 - DPF: {8AC0DECF-701B-11D3-8EA6-009027232FFE} - http://media.intelweboutfitter.com/outfitter/tkm/bin/tkmlite.cab
    O16 - DPF: {BD11A280-2E73-11CF-B6CF-00AA00A74DAF} - http://images.bonzi.com/freebuddy/wd/bbsetupfrn.exe
    O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab

    O16 - DPF: {2E3811E9-5504-11D0-A1C4-444553540000} (Tree.PracticeTree) - http://www.prestage.com/ActiveX/holeshot.cab
    O16 - DPF: {459729AC-727D-4D97-B18A-72EE224EFEC0} - http://defender.veloz.com/pub/download/scandl_lycos.cab
    O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activexinstallers/303/nCaseInstaller.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab

    O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab
    O16 - DPF: {E6D5237D-A6C7-4C83-A67F-F9F15586FA62} (SBFullInst Control) - http://www.spyblast.com/download/SBFull.cab
    O16 - DPF: {10000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/TURB8106/turbo.cab?id=6612101
    O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50026/QDow.cab
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.netpaloffers.net/NetpalOffers/Trancos/trnc.cab


    IF you are running ME or XP Disable SYSTEM RESTORE : How to disable or enable System Restore in Windows ME

    How to disable or enable System Restore in Windows XP


    Next reboot into Safe Mode and remove the following files and folders that are bolded

    C:\WINDOWS\SYSTEM\TRNC.DLL

    C:\PROGRAM FILES\CLEARSEARCH\IE_CLRSCH.DLL
    C:\PROGRAM FILES\E2G\IEBHOS.DLL
    C:\PROGRAM FILES\LYCOS\SIDESEARCH\SIDESEARCH1211.DLL

    See here http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406 for how to start in safe mode if you don't know how.

    Reboot into normal mode

    RE-ENABLE SYSTEM RESTORE and create a new restore point


    To fix this item:

    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing

    Download LSPfix here: http://www.cexx.org/lspfix.htm
    Launch the application, and click the "I know what I'm doing" checkbox.


    Now download Spybot - Search & Destroy (if you haven't got the program installed already)

    After installing, first press Online, and search for, put a check mark at, and install all updates.

    Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove/fix all it finds that are in RED

    Reboot

    Last, run HJT again and post your log again to see if anything was missed.

    Thanks
     
  6. unit213

    unit213 Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    78
    I'm getting the attached error message about once every 5 mins when I have two or more IE windows open. It dumps explorer and IE.
     

    Attached Files:

  7. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    Have you downloaded, updated, and run SpyBot S&D yet?
     
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