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Hijack This! log: Please diagnose

Discussion in 'Virus & Other Malware Removal' started by fenris_wolf, Apr 27, 2004.

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  1. fenris_wolf

    fenris_wolf Thread Starter

    Joined:
    Aug 13, 2001
    Messages:
    72
    The following is the Hijack This! log from the computer referenced in the
    post titled, "ConnInst1? Huh?" I appreciate any advice given.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:23:06 AM, on 4/27/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Corel\Suite8\Programs\DAD8.EXE
    C:\Documents and Settings\nyelaw\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://go.compaq.com/1Q00CDT/0409/bl7.asp
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [SVCHOST] C:\WINDOWS\svchost.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37998.5795949074
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Hi :)
    Go to Start > run, enter cmd

    At the prompt enter:

    del C:\WINDOWS\svchost.exe

    Press enter.

    Close ALL browser windows and Checkmark this entry in HijackThis and hit the "fix checked" button.
    O4 - HKLM\..\Run: [SVCHOST] C:\WINDOWS\svchost.exe

    ;)
     
  3. fenris_wolf

    fenris_wolf Thread Starter

    Joined:
    Aug 13, 2001
    Messages:
    72
    I just tried what you suggested, $teve. At the point where I hit "Enter"
    after typing del C:\WINDOWS\svchost.exe I was advised "Access is denied."
     
  4. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Do the oposite.............Fix the entry with HijackThis and then boot to safe mode and delete the file......either with the same CMD prompt or locate the file manually and send it to the recycle bin.

    Reboot into safe mode by following instructions here: http://helpdesk.its.bethel.edu/resnet/Documents/Antivirus/Safemode.html
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"
     
  5. fenris_wolf

    fenris_wolf Thread Starter

    Joined:
    Aug 13, 2001
    Messages:
    72
    Okay. . . maybe. I followed your last note, then on a hunch ran a search for
    svchost.exe on the C drive. This yielded a file titled SVCHOST.EXE-16C7D411.pf
    in folder C:\WINDOWS\prefetch. Judging from the time stamp under "Date
    Modified" it was created when I ran the search function about half an hour
    ago. Suggestions?
     
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