1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Hijack This Log & Spybot Problem

Discussion in 'Virus & Other Malware Removal' started by Beano, Oct 7, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. Beano

    Beano Thread Starter

    Joined:
    Dec 14, 2002
    Messages:
    64
    Hi,

    My homepage keeps getting changed to some page called "luckysearch.net". I know I have some crud on my computer and have run Hijack This and had it fix what I recognized as crud. When I run SpyBot - Search and Destroy it always hangs up before completion. I uninstalled it and downloaded it again but no change. Spybot always freezes at a point where it says it is checking something called "C2.lop". Is there another similar program I can download in place of Spybot, and more importantly, does this freezing at "C2.lop" have any significance?

    Thanks for any help - here is my Hijack This log.

    Logfile of HijackThis v1.96.0
    Scan saved at 10:13:26 PM, on 10/7/03
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
    C:\COMPAQ\CPQINET\CPQINET.EXE
    C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE
    C:\WINDOWS\ptsnoop.exe
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\WINDOWS\TPPALDR.EXE
    C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
    C:\WINDOWS\TPPSTRAY.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=2c00&s=searchbar&LC=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
    O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
    O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
    O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
    O4 - HKLM\..\Run: [CreateCD50] "c:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
    O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [Tapicfg.exe] \tapicfg.exe
    O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKCU\..\Run: [loader] C:\WINDOWS\LOADER.EXE
    O4 - Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.EXE
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O9 - Extra button: Translate (HKLM)
    O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
    O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
    O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
    O9 - Extra 'Tools' menuitem: AV Home (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/us/sa/common/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://www.ea.com/downloads/games/common/snoopy/iesnoopy.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003080601/housecall.antivirus.com/housecall/xscan53.cab
    O19 - User stylesheet: C:\WINDOWS\Web\win.def
     
  2. BlueSpruce

    BlueSpruce

    Joined:
    Jul 24, 2003
    Messages:
    420
    Hi Beano , Start with the following ,
    Download CWShredder , www.spywareinfo.com/~merijn/files/cwshredder.zip
    Unzip CWShredder to your Desktop , Close all browser windows , check the Taskbar for minimized windows as well , To run CWShredder hit the ''Next'' button , Reboot your computer when you're finished

    Next , Open Spybot search & destroy in Advanced Mode , Click Online , Search for updates , Download all available updates , Click Excludes and put a check in the C2.lop entries , Close all browser windows , check your taskbar for minimized windows as well , Run Spybot search & destroy , put a check in every entry Spybot search & destroy returns , Click fix problems , and another reboot. The following link explains the reason for the C2.lop hang-up.
    http://spybot.eon.net.au/index.php?lang=en&page=knowledgebase/faq/faq022

    Then Update Hijack This to version 1.97 Config... , Misc Tools , Update Online.
    Rescan Hiack This 1.97 , Return to this thread and show us a new follow-up log.
     
  3. Beano

    Beano Thread Starter

    Joined:
    Dec 14, 2002
    Messages:
    64
    Thanks for your help, BlueSpruce. I have run cwshredder, but the version of Spybot I have apparently doesn't allow me to exclude anything? The left side toolbar has these 5 options:

    Search and Destroy, Recovery, Immunize,Update, and Donations

    Utilizing the help index leads me to believe that something is missing in the version I downloaded. Am I an idiot or what?! I can't find an exclude option to check off files. etc. that I want to exclude.
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Beano

    Go to Start > All programs > Spybot Search and Destroy > Spybot - S&D (Advanced Mode). Open Spybot in Advanced Mode and you will find the Excludes option. It is not available in (Easy Mode)
     
  5. Beano

    Beano Thread Starter

    Joined:
    Dec 14, 2002
    Messages:
    64
    Thanks flrman1. I made it into advanced mode with your help and ran Spybot Search and Destroy. Followed BlueSpruce's instructions and here is my latest Hijack This log:

    Logfile of HijackThis v1.97.2
    Scan saved at 1:26:48 AM, on 10/9/03
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
    C:\COMPAQ\CPQINET\CPQINET.EXE
    C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE
    C:\WINDOWS\ptsnoop.exe
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
    C:\WINDOWS\TPPALDR.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
    C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\TPPSTRAY.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=2c00&s=searchbar&LC=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
    O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
    O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
    O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
    O4 - HKLM\..\Run: [CreateCD50] "c:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
    O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.EXE
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O9 - Extra button: Translate (HKLM)
    O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
    O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
    O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
    O9 - Extra 'Tools' menuitem: AV Home (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/us/sa/common/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://www.ea.com/downloads/games/common/snoopy/iesnoopy.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003080601/housecall.antivirus.com/housecall/xscan53.cab
     
  6. BlueSpruce

    BlueSpruce

    Joined:
    Jul 24, 2003
    Messages:
    420
    Hi Beano , Everything looks fine (y)
     
  7. socks

    socks

    Joined:
    Oct 9, 2003
    Messages:
    10
    can you please help me
     
  8. socks

    socks

    Joined:
    Oct 9, 2003
    Messages:
    10
    when i right mouse click on a web page it has added a option to go to a porn site- i have adwear-spybot-highjack-they all did not get rid of this--hp-compaq-microsoft-they all sent me here--please i dont want to go to nasty sites anddownload movies!!
     
  9. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Please do this. Go here http://www.tomcoyote.org/hjt/ and download Hijack This. Un Zip it and click on the Hijackthis.exe.

    Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

    Do NOT have Hijack This fix anything yet. Most of what it finds will be harmless. Someone here will be glad to advise you on what to fix.

    The log may reveal the source of the problem.
     
  10. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
  11. normmork

    normmork

    Joined:
    Oct 4, 2002
    Messages:
    76
  12. Beano

    Beano Thread Starter

    Joined:
    Dec 14, 2002
    Messages:
    64
    Thanks for your help everyone. It is much appreciated!
     
  13. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
  14. BlueSpruce

    BlueSpruce

    Joined:
    Jul 24, 2003
    Messages:
    420
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/170326

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice